Parts Advisor

1 week ago


Grantham, Lincolnshire, United Kingdom Drayton Motors Full time
We have a fantastic new opportunity for a Parts Advisor to join our Aftersales team at our Grantham site.

Key Responsibilities:

  • Receive, record and bin parts and consumables from suppliers ensuring accuracy of stock deliveries against agreed orders
  • Identify, locate, invoice and issue parts and consumables to customers and other departments using the dealership computer system
  • Supply accurate and detailed parts quotations to internal departments, retail and trade customers
  • Administer parts invoices ensuring invoiced items are accountable
  • Establish customer needs for required parts, communicating relevant promotions and offers to customers when appropriate
  • Manage and control all parts administration requirement
  • Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures
  • Maintain product knowledge on the full product range
  • Maintain relevant systems ensuring accuracy at all times

Key Competencies:

Communication
Customer Focus
Relationship Building
Brand Alignment

Experience:

Has worked within a sourcing / supplying parts role. Willing to attend manufacture training. Competent at using ICT, Maths & English.

Salary:
Dependent upon experience.


Benefits:

  • Company pension
  • Employee discount
  • 22 Days holiday plus bank holidays
  • Brand new car available through company car rental scheme
  • Staff Discounts on Servicing and vehicles
  • Working for a multi award winning dealership
  • Family owned business with long serving management team who worked together for 10 years
  • Half day additional holiday for your birthday
  • Christmas and birthday gifts
  • The chance to win awards at our very own awards evening

Experience
Parts Advisor: 1 year (required)

  • Use of Keyloop an advantage

Salary:
From £22,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay

Work Location:
One location
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