Customer Account Administrator

2 weeks ago


Nuneaton, Warwickshire, United Kingdom James Recruitment Full time
Customer Service Operator at Waste Management Company

Location: Nuneaton

Working Hours: Part-time, Pro rata, 11:30 AM - 5:30 PM

Salary: £23,000 Pro rata

Our client, a prominent UK waste management company in Nuneaton, is actively looking for a Customer Service Operator to join their dynamic team. In this role, you will play a crucial part in assisting the company's customers and drivers.

To thrive in this position, you will be expected to perform various key responsibilities, such as:

  • Raising support tickets for tracking and resolving customer requests
  • Communicating with drivers in a fast-paced environment
  • Investigating and resolving customer complaints
  • Managing a database of customer details
  • Escalating inquiries to the relevant team when needed
  • Verifying waste service availability
  • Helping customers with registration and account setup
  • Providing customer feedback to enhance the organization's offerings

In exchange, our client offers a competitive salary of £23,000 Pro rata with attractive benefits, and the opportunity to work within a friendly team. Don't miss out on this exciting opportunity



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