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Customer Account Administrator
2 weeks ago
Location: Nuneaton
Working Hours: Part-time, Pro rata, 11:30 AM - 5:30 PM
Salary: £23,000 Pro rata
Our client, a prominent UK waste management company in Nuneaton, is actively looking for a Customer Service Operator to join their dynamic team. In this role, you will play a crucial part in assisting the company's customers and drivers.
To thrive in this position, you will be expected to perform various key responsibilities, such as:
- Raising support tickets for tracking and resolving customer requests
- Communicating with drivers in a fast-paced environment
- Investigating and resolving customer complaints
- Managing a database of customer details
- Escalating inquiries to the relevant team when needed
- Verifying waste service availability
- Helping customers with registration and account setup
- Providing customer feedback to enhance the organization's offerings
In exchange, our client offers a competitive salary of £23,000 Pro rata with attractive benefits, and the opportunity to work within a friendly team. Don't miss out on this exciting opportunity
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