Guest Services
2 weeks ago
Overview:
We are seeking a Guest Services & Room Attendant to join our team in providing exceptional service to our hotel guests.
If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we welcome you to apply.
Pay is determined by age, we pay higher than the NMW. Over 21s are paid higher than the National Living Wage at £12.25 per hour. We also offer good rates of pay for younger people.Responsibilities:
- Cleaning all areas of the site including surfaces, bathrooms and toilets.
- Emptying bins, hoovering all carpets, using a steam mop on hard floors and other cleaning duties
- Sorting and recycling waste
- Replenishing room supplies (coffee, shampoo etc )
- Maintaining stock sin storage cupboards, tidying and putting away
- Washing linen and occasional ironing
- Making beds to the required standard
- Dealing directly with guests, checking in and dealing with enquiries.
- Serving icecreams (food hygiene requires, training and certification provided)
- Stock control of icecream
- Maintenance of hot spa pool (training provided)
- Any other reasonable role that may be offered in agreement with the management in order to support the general practice of the guest house
- General customer service duties engaging with customers
Personal Qualities:
- Reasonable level of physical fitness (this is a demanding role and requires access via stairs and carrying heavy equipment)
- Good attention to detail (e.g. checking rooms meet required standard)
- Polite and friendly, a willingness to ensure guest satisfaction
- We are a dog friendly establishment, so it is essential that you are comfortable around dogs.
Joining our team as a Guest Services & Room Attendant offers you to work independently and the opportunity be part of a dynamic hospitality environment where your contributions make a difference.
We are also looking for an apprentice for 30 hrs per week (will be advertised soon), and would be happy to discuss this further.
We are a family business and understand the need to work around family, we have a digital system that allows you to block out unavailable hours/days and us to send schedules directly to you (allowing flexibility on both sides).
We look forward to hearing from you.
Job Type:
Zero hours contract
Pay:
£8.60-£12.25 per hour
Expected hours:
No less than 8 per week
Benefits:
- Free parking
Flexible Language Requirement:
- English not required
Application question(s):
- Ramblers' Rest welcomes dogs. Please confirm that you are comfortable to work around dogs. Yes/No
Experience:
- housekeeping: 1 year (preferred)
Work Location:
In person
Application deadline: 13/05/2024
Reference ID:
IndeedGS
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