Server Field Service Engineer

1 week ago


London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time
Server Field Service Engineer

Role:
Server Field Service Engineer

Location:
London & Southeast, United Kingdom Make a meaningful impact as a Dell Server Field Service
12 months +
£21.67 per hour Umbrella
£19.74 per hour PAYE premium
Engineer. The Role

  • You will be part of a team of 2025 working alongside other engineers to provide install, move and change (IMAC) services.
  • Provide thorough and efficient work to deliver excellent customer solutions, with an emphasis on quality resolutions.
  • Partner, as required, with other IT teams (Dell's teams/other partners') as appropriate to ensure problem resolution is obtained and, if necessary, root cause is identified, and the solution is of a high quality.
  • Complete installation and testing of servers and storage (DELL EMC technology).
  • Provide time/resource estimates for assigned tasks including time tracking activities.
  • Travel locally as required.
  • Prepared to work evenings/weekends occasionally

Your Profile Key skills/knowledge:

  • Professional demeanour and strong customer service/consulting/training skills.
  • Experience installing infrastructure hardware in the datacenter
  • Have a good understanding of large datacenters
  • Preferably experience installing the following Dell technologies
  • Isilon, Data Domain, Unity, VxRail, Connectrix Initiation, powering up and installation
  • Basic experience with IT with basic understanding of networks, Intel servers, and telecoms.
  • Selfmotivated and the ability to work independently with mínimal supervision.
  • Excellent problem solving, critical thinking, and time management skills.
  • Experience delivering against service levels to tight deadlines
  • Ability to walk long distances across large facilities.
  • Ability to pass a background security check, and if required, security clearance.
  • Valid driver's license and reliable transportation.


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