Full Time Customer Service/administrator

2 weeks ago


Peterborough, Peterborough, United Kingdom Berry Recruitment Full time

Berry Recruitment are currently looking for a Full Time Process Administrator to work for a busy client based in Peterborough.


Role Overview
To assist in the provision of transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward,routine services often as part of a team engaged in similar activities.

This may involve responding to routine queries, issues or circumstances, and referring any unusual or non routine situations to others.


Key Responsibilities

  • Learn the procedures and understand parameters of producing a quality output.
  • Process work to the defined level of quality.
  • Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
  • To schedule and prioritise allocated work on a daily basis.
  • Distribute information and when required, work to the other team members or groups.
  • Identify and suggest areas of improvement.
  • Maintain and update information held on a data base or manually.
Working hours are Monday to Friday 9-5.30pm

£10.41 per hour.

For further information, please contact Lauren at Berry Recruitment, King's Lynn.

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