IT Level 3 Apprentice

2 weeks ago


London, Greater London, United Kingdom QA Ltd Full time

Employer description:

At Prime Networks, we firmly believe you can push your business to its full potential with our IT solutions.

We offer fast-paced, no-nonsense technology solutions to London-based businesses and give you three services in one place: IT, hosted telephony andconnectivity.

Our products are straightforward and everything is under one roof with one fixed monthly rate and support, from configuration to installation and beyond.


Overview:


You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.

This will be an office based role.

Salary:

£13,000 per annum.

Primary responsibilities:

  • Hardware troubleshooting.
  • New PC/ Laptop builds.
  • Software installation.
  • Antivirus management.
  • New user creations.
  • PC performance troubleshooting.
  • Phone answering and ticket logging.
  • Shadowing the support team to learn processes and procedures.

Required skills and Personal qualities:

  • Strong communication skills
  • Strong desire/passion to be in IT (in their spare time assisted with people with IT issues troubleshooting)
  • Committed
  • Hardworking
  • Reliable
  • Punctual
  • Selflearner

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

Find out more here:

Future prospects:
Possibility of full time employment once the apprenticeship has successfully been completed.

Important Information:


QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.


To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.


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