Infrastructure & Security Consultant

1 week ago


York, York City, United Kingdom Simpson Associates Full time

The Role

Join our team as an Infrastructure & Security Consultant and play a vital role in delivering top-notch consultancy and managed services to a diverse range of customers. Your responsibilities will include implementing and managing various Microsoft services such as Microsoft 365, Entra ID, the Microsoft Defender suite, Microsoft Purview, and Microsoft Azure solutions. Additionally, you will lead the internal IT team and serve as the go-to person for IT Support Analysts, ensuring smooth operations and maximum security for our IT estate.

Key Responsibilities

  • Provide consultancy and managed services across technologies like Microsoft Azure, Microsoft 365, Entra ID, Microsoft Defender suite, and Microsoft Purview.
  • Participate in the on-call rota to support our managed service customers.
  • Lead IT infrastructure projects and handle any necessary IT activities.
  • Address technical queries and issues via a ticketing system, ensuring prompt resolution.
  • Build and maintain office and remote networking, including VPNs.
  • Coach and mentor IT Support Technicians, offering escalation support as needed.
  • Deploy and maintain internal systems such as AD, Entra ID, Office 365, Teams, telephony, local and Azure virtual servers, backup hardware and software, and security and peripheral devices.
  • Apply patches and security updates to systems for risk mitigation.
  • Oversee inventories and asset registers.
  • Conduct security monitoring of all internal systems and infrastructure.
  • Develop and maintain internal policies, procedures, standards, baselines, and guidelines.
  • Act as a key contact for internal systems, ensuring hardware and software are secure and fit-for-purpose.

Skills and Attributes Required

  • Strong problem-solving skills.
  • Ability to prioritize workload effectively and meet deadlines.
  • Excellent team player with strong communication skills.
  • Proactive, confident, and enthusiastic approach.
  • Friendly and approachable demeanor with a customer-centric focus.

Technical Requirements

  • Proficiency in Azure environments.
  • Experience in PC setup, configuration, and troubleshooting.
  • Knowledge of Windows 10 Desktop Operating Systems.
  • Experience with Active Directory and Entra ID.
  • Familiarity with Microsoft Defender, Microsoft Intune, and Microsoft Azure Sentinel.
  • Understanding of DevOps.
  • Experience with Windows Server and Azure Server setups.
  • Familiarity with Azure Web Apps and computer networks.
  • Knowledge of network storage, shares, and virtualized environments (VMWare and Hyper-V).

Experience in the following areas would be beneficial:

  • Dynamics 365 - CRM (Marketing, Sales, Support Portal).
  • Exclaimer, HubSpot, and Adobe Sign.
  • Utilization of Power BI, Dynamics Business Central, and Sage Payroll.


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