Holiday Reservations Agent

2 weeks ago


BurnhamonSea, Somerset, United Kingdom Brean Leisure Park Full time
Holiday Resort Unity is the South West's leading family owned, award winning holiday resort. We have a fantastic opportunity for an ambitious, target driven holiday reservations agent.

You must have a passion to succeed, be self-motivated; proactively answer all inbound holiday enquires ensuring that a high level of conversion to booking is achieved.

**Duties of a holiday reservations agent include: - **- Answering the telephone and providing quotes for holidays and assisting guests with their choices.

  • Make outbound calls to existing and new leads to follow up on quotes and to encourage guests to upgrade to a higher level of accommodation
  • Be able to work well as part of a team to ensure that all revenue, occupancy and yield targets are achieved.
  • Last of all but most importantly you must excel at customer service and assist our guests with their choices, after all, a holiday is a special occasion and we want our guests to not only choose our Resort but select the accommodation that best suits their needs, budgets and expectations.
  • Work with the Reception team during busy times to ensure the guests are always a priority
  • Work with the Accommodation team to communicate arrivals/departures etc

Skills needed:

  • Computer literacy
  • Pleasant phone manner
  • Exceptional guest service
  • Ability to work under pressure to deal with volume of calls

Hours

  • Full time permanent role average of 40 hours a week (shorter hours in Winter longer hours in summer) Any 5 days from 7

About our Company
We are a family run business that has traded and grown for over 75 years.

In 2016 we won 'Best Family Business in Somerset' at the Somerset Business Awards and 'Best Holiday Park in Somerset' at the North Somerset Tourism Awards.

Our Company Values are Safety, Courtesy, Team Work, Quality, Excellence and Value for Money.

We pride ourselves on our efforts to be kind to the environment and set ourselves stretching targets for recycling and energy use.

We are located in Brean 10 mins from Burnham On Sea, J22., M5.

Our benefits include:

  • Competitive salary, and commission paid Monthly and Annually if targets are hit
  • Free swimming for you and your family at Brean Splash Waterpark
  • Free entry into Brean Play if you have children and 20% discount off birthday parties
  • Free online perks which includes over 100 online offers.
  • Free Gym Membership
  • Free Car Parking
  • Annual company awards
  • 50% food and beverage discount
- and many more

Job Types:
Full-time, Permanent

Salary:
Up to £22,000.00 per year

Benefits:

  • Bereavement leave
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • Onsite gym
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Weekend availability

Ability to commute/relocate:

  • Somerset, TA8 2RB: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)
- telephone sales: 1 year (preferred)

Work Location:
In person

  • Burnham-on-Sea, Somerset, United Kingdom Barrington & Sons Limited Full time

    Your role will be to provide an efficient and friendly telephone answering and customer facing service for Barrington and Sons whilst observing confidentiality.Key Duties and Responsibilities Answering all incoming telephone calls from multiple locations and transferring them to the relevant department.Taking messages if, and when, required and ensuring they...

  • Care Worker

    2 weeks ago


    Burnham-on-Sea, Somerset, United Kingdom The Fremantle Trust Full time

    Thinking about a rewarding career in care?There are four kinds of people in the world. Those who have been care givers. Those who are currently care givers. Those who will be care givers, and those who will need a care giver - at some point in our life, we will all need care.Our vision is to be the 'go-to' care provider, delivering great care every dayCome...

  • Care Worker

    2 weeks ago


    Burnham-on-Sea, Somerset, United Kingdom The Fremantle Trust Full time

    Click Map for DirectionsJob Reference:277752Contract Type:PermanentHome:Lent Rise HouseLocation:Lent Rise House, BurnhamSalary:£12.00 p/hClosing Date:11pm The Fremantle Trust are unable to offer this vacancy to International applicants who require a Certificate of Sponsorship for a Skilled Worker VisaThinking about a rewarding career in care?There are four...


  • Burnham-on-Sea, United Kingdom Brean Leisure Park Full time

    Holiday Resort Unity is the South West’s leading family owned, award winning holiday resort. We have a fantastic opportunity for an ambitious, target driven holiday reservations agent. You must have a passion to succeed, be self-motivated; proactively answer all inbound holiday enquires ensuring that a high level of conversion to booking is...


  • Burnham-on-Sea, United Kingdom Brean Leisure Park Full time

    Holiday Resort Unity is the South West’s leading family owned, award winning holiday resort. We have a fantastic opportunity for an ambitious, target driven holiday reservations agent. You must have a passion to succeed, be self-motivated; proactively answer all inbound holiday enquires ensuring that a high level of conversion to booking is...


  • Burnham-on-Sea, United Kingdom Brean Leisure Park Full time

    Holiday Resort Unity is the South West’s leading family owned, award winning holiday resort. We have a fantastic opportunity for an ambitious, target driven holiday reservations agent. You must have a passion to succeed, be self-motivated; proactively answer all inbound holiday enquires ensuring that a high level of conversion to booking is...


  • Burnham-on-Sea, United Kingdom Brean Leisure Park Full time

    Holiday Resort Unity is the South West’s leading family owned, award winning holiday resort. We have a fantastic opportunity for an ambitious, target driven holiday reservations agent. You must have a passion to succeed, be self-motivated; proactively answer all inbound holiday enquires ensuring that a high level of conversion to booking is...

  • Reservations Agent

    3 weeks ago


    Newark-on-Trent, United Kingdom Future Prospects Full time

    **Reservations Agent** **Newark, Full Time, Permanent** **£24,000 Per annum.** We are seeking an **Reservations Agent** for our Newark based client on a full time basis. You will be joining a friendly, welcoming team in a varied and exciting role. **THE ROLE** As **Reservations Agent**, your duties will include: - Data Entry and rate loading to be...

  • Reservations Agent

    4 weeks ago


    Stow on the Wold, United Kingdom Hooray Recruitment Full time

    Would you like to be part of a team who are a Cotswolds success story? Are you customer focused with the passion to provide a high quality service? Do you want to work in a rapidly growing business that encourages personal and professional development Great! Please send me your details. **Benefits**: - Opportunities to earn bonuses and prizes - Discount on...

  • Reservations Agent

    4 weeks ago


    Stow on the Wold, United Kingdom Hooray Recruitment Full time

    Would you like to be part of an exciting and growing team in the heart of the Cotswolds? Are you customer focused with a desire to provide a high quality service? Do you want to work in a rapidly growing business that encourages personal and professional development? Great. You are just what we are looking for. Our client is a leading hospitality business...

  • Reservations Agent

    2 weeks ago


    Burton-On-Trent, United Kingdom Marston's PLC Full time

    **Overview**: We are recruiting for weekend Reservation Agents to join our friendly award-winning team in Burton. We’re looking for customer focussed individuals who have the ability to work as part of a busy environment answering inbound calls to make pub and hotel reservations. These are part time roles working 9am until 6pm either Saturday or Sunday or...


  • Burnham-on-Sea, United Kingdom Haven Full time

    Join the team at Burnham–on–Sea set within idyllic Somerset where there’s dramatic natural beauty all around.Marine Drive, Burnham-on-Sea, Somerset TA8 1LA GBRJob DetailsUnleash YourPotential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for acareer where every day feels like a holiday? Dive into the world of holidayhome sales with...


  • Southend-on-Sea, United Kingdom Abbotts Full time

    Job DescriptionUncapped Commission, Career Progression, Company Car/Car AllowanceWe are looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Rochford working in our well-known Abbotts estate agency.This is a fantastic opportunity Estate Agent looking for progression and to step in to...


  • Ross on Wye, Herefordshire, United Kingdom JR United Kingdom Full time

    Job DescriptionCastara Retreats and Cynefin Retreats Reservations Team Member In The Top 10 Tobago Hotels - Castara RetreatsAlternative Hay-on-Wye accommodation - Cynefin RetreatsWith one of our reservations team retiring at the end of the year, we are looking to bring in a new member as soon as possible who can be trained up over the summer. We are seeking...

  • Reservations Agent

    4 weeks ago


    Burton-On-Trent, United Kingdom Marston's PLC Full time

    **Overview**: We are recruiting for a Reservations Agent on for a 12-month Fixed Term Contract to join our friendly award-winning team in Burton and we're looking for a customer focussed individual who has the ability to work as part of a busy environment answering inbound calls to make pub and hotel reservations. **Have you got what it takes?** - You’ll...

  • Trainee Estate Agent

    22 hours ago


    Southend-on-Sea, United Kingdom haart Full time

    Start your career as a Trainee Estate Agent in Westcliff-on-Sea with us—no experience necessary, as we provide full training. This role offers the perfect opportunity to kickstart your journey in real estate and learn from the ground up. Join our team and embark on the best way to launch a successful career as an Estate Agent! As a Trainee Estate Agent...

  • Trainee Estate Agent

    3 hours ago


    Southend-on-Sea, United Kingdom Spicerhaart Full time

    Overview Start your career as a Trainee Estate Agent in Westcliff-on-Sea with us—no experience necessary, as we provide full training. This role offers the perfect opportunity to kickstart your journey in real estate and learn from the ground up. Join our team and embark on the best way to launch a successful career as an Estate Agent! As a...

  • Sales Agent

    4 weeks ago


    Southend-on-Sea, United Kingdom InsureandGo Full time

    **Sales Agents - Travel Insurance - guaranteed starting salary of £23,568.00 for the first 6 months (A basic salary of £22,308.00 plus a training bonus of £210 per month for the first 6 months).** Due to our projected growth over the next 12 months, we’re on the lookout for Sales Agents to join our award-winning team! Are you passionate about travel...

  • Sales Agent

    4 weeks ago


    Southend-on-Sea, United Kingdom InsureandGo Full time

    **Sales Agents - Travel Insurance - guaranteed starting salary of £23,568.00 for the first 6 months (A basic salary of £22,308.00 plus a training bonus of £210 per month for the first 6 months).** Due to our projected growth over the next 12 months, we’re on the lookout for Sales Agents to join our award-winning team! Are you passionate about travel...

  • Sales Agent

    4 weeks ago


    Southend-on-Sea, United Kingdom InsureandGo Full time

    **Sales Agents - Travel Insurance - guaranteed starting salary of £22,760 for the first 6 months (A basic salary of £21,500 plus a training bonus of £210 per month for the first 6 months).** Due to our projected growth over the next 12 months, we’re on the lookout for Sales Agents to join our award-winning team! Are you passionate about travel and...

  • Trainee Estate Agent

    24 hours ago


    Southend-on-Sea, United Kingdom haart Full time

    Start your career as a Trainee Estate Agent in Westcliff-on-Sea with us—no experience necessary, as we provide full training. This role offers the perfect opportunity to kickstart your journey in real estate and learn from the ground up. Join our team and embark on the best way to launch a successful career as an Estate Agent! As a Trainee Estate Agent at...

  • Field Agent

    7 days ago


    Southend-on-Sea, United Kingdom Novax Recruitment Ltd Full time

    **The Role**: Mobile Field Agent **Sector**:Debt Recovery **Area**:Southend-on-Sea/Chelmsford **Salary**: £31,000 - £34,000 OTE Field Agents required by the UK's leading debt recovery agency, excellent opportunity for excellent financial reward. **The Role** Working for a front runner in debt collection, negotiating payment arrangements for customers...


  • Burnham, United Kingdom Haven Full time

    Holiday Home Sales Advisor Join the team at Burnham-on-Sea set within idyllic Somerset where there's dramatic natural beauty all around.Marine Drive, Burnham-on-Sea, Somerset TA8 1LA GBRJob DetailsUnleash Your Potential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for a career where every day feels like a holiday? Dive into the world of...