Financial Analysis Specialist

2 weeks ago

Dover, Kent, United Kingdom DFDS Full time

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Research and Insights Specialist on fixed term contract.

Are you a Research professional with strong organisational skills? Around 2/3 years' experience in working with insight & market research, turning this into actionable business improvements? You will support the Audience Insights team to support on research projects to provide actionable insights to the Marketing Department.

You will have experience in conducting your own research from scoping out your project, through to it's execution and delivery of results.

Knowledge of both qualitative and quantitative research is desirable alongside a strong understanding of how to use this to guide marketing activity.

Data literacy is important alongside the ability to communicate effectively with peers and stakeholders.

Working Mon - Fri, we are seeking an enthusiastic individual, with a strong background in research and insight, to deliver innovative value added analysis.

To support on research projects and activities which will inform the DFDS Passenger Marketing function
To execute focussed research from the initial gathering of requirements, building of surveys and delivering results to provide valuable insights to support campaign and product teams
To complete analysis of research and provide actionable output and recommendations
To execute desktop research to provide insightful trends within the travel industry and beyond to the marketing team
To understand and support social media monitoring and turn this into actionable insight
To monitor the activity of competitors through utilising in-house research and reports and return actionable findings to the marketing function
Delivery of presentations to update on customer satisfaction and net promoter performance and make recommendations for improvements
Support implementation of tools and strategies to extract and translate raw data into valuable actionable insights.

Proficiency in Google Analytics, marketing channel analysis, and data preparation and blending tools (such as Tableau and Power BI) is essential, along with knowledge of attribution modelling and research tools like SurveyMonkey.

Familiarity with Brand Awareness & Competitor Analysis tools and a deep understanding of the travel and insights industry are preferred.

A degree in Marketing, Analytics, Business, or a related field is advantageous.

They must be data literate, capable of generating actionable insights from market research, and adept at building reports to meet stakeholder needs.

We think the strongest teams are built on diversity and inclusivity. Be a valued member of a diverse team at DFDS and help drive change together.
We will also offer training courses that can support you in your role, if needed.
Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:

Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.

Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.

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