Helpdesk/switchboard Supervisor
2 weeks ago
Job Overview
Contract:
Permanent
Type:
Part time
Hours: 16 hours per week
Shift:
Weekends - Saturday and Sunday 10:00 - 18:00
Salary:
£13,242.93
Location:
Dudley Hospitals - Dudley - Russells Hall Hospital
In this role as a working supervisor, you will help manage the department by ensuring all staff are performing to their best abilities.
You will have a good working knowledge of Microsoft packages and PCs with excellent written and verbal communication. CAFM system experience would also be an advantage.
You will also have a positive can-do attitude with the ability to work well under pressure to ensure to ensure deadlines and targets are met.
Support the manager with keeping the department running smoothly by keeping data and procedures up to date.Good qualities which would benefit the role, includes:
- Resourceful and determined
- Values each member of their team equally
- Shows respect and consideration to both management and employees
- Capable of giving employees both positive feedback and constructive criticism
- Handles inoffice conflict quickly and fairly
- Communication skills
- Approachability and empathy
- Management skills
- Adaptability
- Confidence and positivity
- Transparency
- Teamwork
- Willingness to learn
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