999 Ambulance Dispatcher

2 weeks ago


Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time
We are currently looking for Dispatchers in our Emergency (999) Operations Centres based in York & Wakefield.

You would become part of a team delivering an invaluable service to patients of Yorkshire. We are an ambitious and challenging organisation which has a passion for high quality patient care.

If successful at the shortlisting stage, you will be invited to attend an assessment day on Saturday 02 December 2023 at our Headquarters in Wakefield


We have a variety of working options available to suit you that can be discussed at interview, which may include working unsociable hours, weekends, Bank Holidays and the Christmas/New Year period.


Dispatchers are responsible for the co-ordination and deployment of all Accident and Emergency ambulance resources to meet the demands of the service and to ensure we get help to patients as soon as possible.

Using the Computer Aided Dispatch System, you will constantly monitor the service response times to patients.


You will be liaising directly with ambulance staff out on the road to ensure patients receive the best response to their needs.


You would be expected to work a shift pattern which will include working unsociable hours, weekends, Bank Holidays and the Christmas/New Year period.

This includes up to a maximum of 4 night shifts in a week on 8, 10 or 12 hour shifts.

You would therefore need to be able to make your way to and from work at various times of the day and night.


What we can offer:

  • Flexible working including parttime hours
  • 27 days annual leave, increasing to 33 with service (pro rata for part time).
  • Contributory Pension.
  • NHS Discounts including shops, restaurants, gyms, mobile phone, and insurance.
  • Dedicated employee assistance and counselling service.
  • Opportunities for progression and development through ongoing training.
  • Full YAS uniform included.


Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.


We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.


We employ more than 7,200 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.


Our values:
Compassion, One Team, Integrity, Innovation, EmpowermentandResilienceare at the heart of all we do.


EOC Dispatchers undertake a four week in-house training course which includes classroom training with assessments which you will need to pass for your employment to continue.


After the initial training period, you will then be mentored by an experienced EOC Dispatcher for approximately 8-10 weeks whereby you would have undergone written and observational assessments to support your development before being signed off as a competent EOC Dispatcher.

Please see attached Job Description for details.


Please note, those successful at the shortlisting stage will be required to undertake an assessment, which you will need to pass to be offered an interview.

EOC training courses are from January 2024 onwards and will require 100% attendance.

Previous applicants who have been unsuccessful in the EMD/EOC training course within the last 6 months need not apply.

  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    We are currently looking for Dispatchers in our York & Wakefield controlcentres.You would become part of a team delivering an invaluable service to patients of Yorkshire. We are an ambitious and challenging organisation which has a passion for high quality patient care.Yorkshire Ambulance Service NHS Trust are expanding our York site and are now recruiting...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers to work either full-time or part-time shifts Fulltime salary £22,816.00 rising to £24,336.00 after 2 years Do you want a salary with an attractive shift allowance? Saturday: midnight to midnight and any week day after 8pm and before 6am Time plus 35% All time on Sundays and Public...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers to work either full-time or part-time shifts Fulltime salary £22,816.00 rising to £24,336.00 after 2 years Do you want a salary with an attractive shift allowance? Saturday: midnight to midnight and any week day after 8pm and before 6am Time plus 35% All time on Sundays and Public...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire?Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors in our Emergency (999) Operations Centres based...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire?Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors for a rotational role to fit alongside your...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Job summary We have vacancies within our Clinical Navigator team in the EOC (Emergency Operations Centre) and are looking for talented individuals. You would be acting in either the upstream or downstream position providing clinical oversight and support to all incidents within a specified area. Clinical Navigators are a key role within the EOC in...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    We have a vacancy available for a Systems and Database Technical Specialist within the ICT department at Yorkshire Ambulance Service, the role will involve working within the Systems, Online and Development Support Teams.As a Systems and Database Technical Specialist within the ICT department at Yorkshire Ambulance Service, the role will involve working...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service (YAS) is expanding its clinical workforce by introducing a new Specialist Paramedic Mental Health (SPMH) role open to suitably experienced Paramedics.The MHRVs attend to specific mental health jobs where a double-crewed ambulance and transport to the ED may not be required as there is no physical injury. Patients are transported...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Can you picture our patients at the other end of the phone?We are recruiting for our Wakefield Call CentreIf you are looking for a new challenge in your career, then this is the role for you. Our NHS 111 (Integrated Urgent care) call centres are looking for experienced, enthusiastic and motivated clinicians to join our growing team of healthcare...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service (YAS) is expanding its clinical workforce by introducing a newAdvanced Practitioner Mental Health(APMH) role open to suitably experienced Paramedics.The post provides an opportunity for motivated Paramedics to be involved in the Trust's new delivery model leading Specialist Paramedics for Mental Health, who will rotate between the...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Job summary We have a vacancy available for a Systems and Database Technical Specialist within the ICT department at Yorkshire Ambulance Service, the role will involve working within the Systems, Online and Development Support Teams. As a Systems and Database Technical Specialist within the ICT department at Yorkshire Ambulance Service, the role will...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Can you picture our patients at the other end of the phone?Recruiting for our Wakefield call centreIf you are looking for a new challenge in your career, then this is the role for you. Our NHS 111 (Integrated Urgent care) call centres are looking for experienced, enthusiastic and motivated clinicians to join our growing team of healthcare professionals.In...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Systems & SQL Database Administration, Design and Support. System & Database continuity planning and testing. Proactively monitor complex systems & database servers and respond to escalated alerts from 2nd line to 3rd line. System Technical Support.Data Warehouse administration and supportRoles & Responsibilities:Own, investigate and see through to...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Opportunities for return to practice nursesLooking for a new challenge? Our NHS 111/Integrated Urgent Care (IUC)) service is looking for Return to Practice (RtP) Nurses to join our team.Our clinical staff are highly skilled in remote clinical triage/assessment; providing clinical care to patients who call 111. If you have left practice our RtP program might...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    We are currently looking for Dispatchers in our York & Wakefield controlcentres. You would become part of a team delivering an invaluable service to patients of Yorkshire. We are an ambitious and challenging organisation which has a passion for high quality patient care. Yorkshire Ambulance Service NHS Trust are expanding our York site and are now...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers (999 Call Handlers), full-time and part-time shift working is available. Full-time salary £22,816 rising to £24,336 after 2 years (pro rata for part time employees) We also offer an attractive shift allowance for unsocial hours which can attract an enhancement of up to a maximum of...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers (999 Call Handlers), full-time and part-time shift working is available. - Full-time salary£22,816 rising to £24,336after 2 years (pro rata for part time employees) - We also offer anattractive shift allowancefor unsocial hours which can attract anenhancement of up to a maximum of...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers to work either full-time or part-time shifts - Full-time salary £22,816.00 rising to £24,336.00 after 2 years - Do you want a salary with an attractive shift allowance?- Saturday: midnight to midnight and any week day after 8pm and before 6am - Time plus 35% - All time on Sundays...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers to work either full-time or part-time shifts - Full-time salary £22,816.00 rising to £24,336.00 after 2 years - Do you want a salary with an attractive shift allowance?- Saturday: midnight to midnight and any week day after 8pm and before 6am - Time plus 35% - All time on Sundays...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers to work either full-time or part-time shifts - Full-time salary £22,816.00 rising to £24,336.00 after 2 years - Do you want a salary with an attractive shift allowance?- Saturday: midnight to midnight and any week day after 8pm and before 6am - Time plus 35% - All time on Sundays...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers (999 Call Handlers), full-time and part-time shift working is available. Full-time salary £22,816 rising to £24,336 after 2 years (pro rata for part time employees) We also offer an attractive shift allowance for unsocial hours which can attract an enhancement of up to a maximum...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers (999 Call Handlers), full-time and part-time shift working is available. Full-time salary £22,816 rising to £24,336 after 2 years (pro rata for part time employees) We also offer an attractive shift allowance for unsocial hours which can attract an enhancement of up to a maximum...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Yorkshire Ambulance Service is currently looking for emergency call takers to work either full-time or part-time shifts - Full-time salary £22,816.00 rising to £24,336.00 after 2 years - Do you want a salary with an attractive shift allowance?- Saturday: midnight to midnight and any week day after 8pm and before 6am - Time plus 35% - All time on Sundays...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Job summary Yorkshire Ambulance Service is currently looking for emergency call takers (999 Call Handlers), full-time and part-time shift working is available. Full-time salary £22,816 rising to £24,336 after 2 years (pro rata for part time employees) We also offer an attractive shift allowance for unsocial hours which can attract an ...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Job summary Yorkshire Ambulance Service is currently looking for emergency call takers (999 Call Handlers), full-time and part-time shift working is available. Full-time salary £22,816 rising to £24,336 after 2 years (pro rata for part time employees) We also offer an attractive shift allowance for unsocial hours which can attract an ...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    We have vacancies within our Clinical Navigator team in the EOC (Emergency Operations Centre) and are looking for talented individuals. You would be acting in either the upstream or downstream position providing clinical oversight and support to all incidents within a specified area. Clinical Navigators are a key role within the EOC in ensuring the safety...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    We have vacancies within our Clinical Navigator team in the EOC (Emergency Operations Centre) and are looking for talented individuals. You would be acting in either the upstream or downstream position providing clinical oversight and support to all incidents within a specified area. Clinical Navigators are a key role within the EOC in ensuring the safety...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors in our Emergency (999) Operations Centres...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors for a rotational role to fit alongside your...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors in our Emergency (999) Operations Centres...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors for a rotational role to fit alongside your...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors for a rotational role to fit alongside your...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors in our Emergency (999) Operations Centres...


  • Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    As a Clinical Navigator, you will be an example for all colleagues as a source of advice on best practice and will support decision making for colleagues within EOC, operationally in frontline practice and for partner services and agencies. The ability to support and guide such a wide range of operational colleagues through difficult decisions will be...