Customer Service Advisor-branch
1 week ago
Customer Service Advisor - Branch
Stockport
£23,300 per annum
Rotating between 7am-11pm Monday to Sunday
As a Barclays Customer Service Advisor, you will be accountable for serving the more complex needs of our customers and clients with a focus on achieving the best outcomes for them.
For this role, you must have compassion and a desire to take ownership of your personal development, while we notice, nurture, and support your ambitions.
Grow your skills and develop into leadership roles being a Barclays Customer Service Advisor with our multiple opportunities and service centres seen as a hotbed of talent for our entire business.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us.
We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
This opportunity is location flexible. We will consider requests for locating the role at an alternative Barclays' key UK office from that advertised.
What will you be doing?:
- Working as a team across multiple channels, personalising each interaction with a customer, and providing backing and outcomes to best suit the customers' needs
- Fulfilling customer requests whilst demonstrating professionalism and empathy to ensure each customer is valued
- Demonstrating knowledge of our processes/policies to ensure that customers are confident in our colleagues, and knowing when to escalate where appropriate
- Educating each customer on a range of products and services as well as the different channels they can utilize to engage with us directly
- Investigating emotive and complex customer and client queries, concerns, and complaints related to an extensive range of products
- Engaging in a fastpaced environment, reviewing relevant information, and making decisions and actions autonomously
- Taking inbound calls at times and listening to customers' specific circumstances while tailoring the relevant solutions to their needs
What we're looking for:
- Solid communication and empathy skills, with the ability to use a range of communication styles to provide a personal approach
- Demonstrated experience in using Microsoft Office to a high standard
- Ability to educate customers on a range of products and services available to them
- A genuine interest in the customer or being customercentric
Skills that will help you in the role:
- Ability to work seamlessly as part of a team while taking initiatives
- Experience in Retail Banking is desired but not essential as we are looking for people passionate about customer service
Where will you be working?
Our Bridge Street, branch is a large branch in the heart of Stockport, with nearby transport links, entertainment venues and eateries, perfect for lunch breaks or after work met ups.
it's a vibrant environment that welcomes customers from the local area to really help them in their banking journey.LI-Hybrid
BranchHybrid
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom Fintelligent Search Full time £23,500Are you a Customer Service Advisor seeking an exhilarating new opportunity? Our client has an intriguing opening to join an award-winning Accountancy Firm in Bramhall. The company is well-known for its exceptional culture and dedication to staff growth, providing top-notch training and real career advancement opportunities. Our client offers a competitive...
-
Branch Assistant
1 week ago
Stockport, Stockport, United Kingdom Meridian Full timeJoin one of the UK's leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.We are looking for Trade Counter Assistant to join our Stockport branch (NG5):Contracted to 42.5 hours per weekMonday to Friday working 07:30 - 17:00No bank holiday working...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom AX Full timeAt AX, we are looking for a Customer Service Advisor to provide an efficient and customer-focussed first line support service to AX Innovation customers. You will handle all incoming calls with professionalism, confidence and courtesy, and resolve all queries in a timely manner.Focused on digital development to meet the needs of our partners and customers,...
-
Customer Experience Advisor
1 week ago
Stockport, Stockport, United Kingdom Fortem Solutions Ltd Full timeThe RoleDue to our continued success here at Fortem, we are delighted to be recruiting for a Customer Experience Officer on an initial 6-9 month fixed term contract. At Fortem we care passionately about developing talent, investing support and encouraging our people to reach their career goals, and this is a great opportunity to join a highly successful...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom Platinum Financial Recruitment Full timeLOCATIONStockportSALARY£ £26000JOB TYPEPermanentREFAW2404-03_ Customer Service Advisor£22,500 basic plus early internal progression & bonus up to £200 per monthStockport, Full timeFlexible start datesFrom seeing how this company operates, first hand myself, I can confidently announce that this is quite literally, the perfect customer support role for a...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom NHS Property Services Ltd Full timeWe have an exciting opportunity for a Customer Service Advisor to join our team located in Stockport - Regent House.The offered salary is £23,000. This is a hybrid position with working hours from Monday to Friday, covering shifts between 8am to 6pm.About the position:The Customer Service Centre (CSC) acts as the primary point of contact for our customers....
-
Branch Manager
1 week ago
Stockport, Stockport, United Kingdom Ultimate Banking Ltd Full timeOur client is a highly customer focussed Building Society and are recruiting for a Branch Manager to lead their newly refurbished flagship branch in Stockport. Hours of work are Mon – Fri (so no weekends), 9-5pm. You will provide day to day management of the Branch team (of 4) who provide customer service and administration support for savings, mortgage...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom Bridge of Hope Full timeThe Recruitment Co are recruiting for an experienced Customer Service Advisors in Stockport SK3 based in their offices working with a friendly team.Duties will include: Tracking parcels and lost orders Answering phone calls Dealing with subscriptionsReplying on social media ( comments, messages etc)Shift: 9.30-7pm, Monday FridayPay: £12p/hThe Recruitment Co...
-
Service Advisor
1 week ago
Stockport, Stockport, United Kingdom Holt Recruitment Ltd Full timeService Advisor – Stockport - £30,000 + Bonus – Main Dealership Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in StockportThe Service Advisor role comes with a competitive salary of 30,000 plus bonus with an excellent benefits package.Company Benefits Scheme,Company...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom HG Stephensons Ltd Full timeCustomer Services Advisor - Temporarycontract - Until February 2025Working Hours Monday to Friday 9.00 to 17:30, 9.30 to 15:00 every 6th Saturday.We are currently recruiting for a Maternity cover position. This is not a typical inbound telephone or sales-oriented advisor role. We pride ourselves on our levels of customer service and ability to provide expert...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom Platinum Financial Recruitment Full timeCustomer Service Advisor£22,000 basic plus hybrid workingStockport, Full timeIf you're fed up with sitting in traffic every morning, dreading the long, tiring commute home from work, why not enjoy a hybrid working role where you can spend three days every week within the comfort of your own home?We strive to be a company who are all things healthy living...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom DIRECT EXPRESS LOGISITCS Full timeAs a customer service advisor you will be a part of a highly motivated team within a logistics business providing a professional service for our customers. You will be responsible for maintaining a high level of customer care and managing all the administration that it brings. You will be expected to deal with inbound calls and enquiries and problem solve...
-
Horticulture Customer Advisor
1 week ago
Stockport, Stockport, United Kingdom Dobbies Garden Centres Ltd Full timeJob Ref:DO10393Branch:Dobbies MarpleLocation:Dobbies Marple, StockportContract type:Fixed TermHours:Part TimeShift pattern:Flexible shifts throughout the week including weekendsHours per week:16 Hours per weekPosted date:07/06/2023Closing date:09/07/2023About the roleOur club plus members are at the heart of what we do, so exceptional customer service and...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom St John Ambulance Full timeWhat's involved:Department:Sales & Customer ServiceSalary:£20, % pay increase in March 2023)About the RoleThis is a fantastic opportunity to become a customer service advisor within St John Ambulance. If you are passionate about customer service, we would love to hear from you.Please see the job description for more detail (this can be viewed on our website...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom Lloyds Banking Group Full timeEnd DateSalary RangeAgile Working OptionsOther Agile Working Arrangements / Open to DiscussionJob Description SummaryCustomer Service AdvisorJob Description: Transport Customer Services is a key part of Consumer Lending, the largest division in Lloyds Banking Group. We help our customers by_ fulfilling their mobility needs through both the Lex Autolease and...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom NHS Property Services Ltd Full timeWe have an exciting opportunity available for a **Customer Service Advisor** to join our team at **Regent House** in Stockport.The offered salary for this role is £23,000 for a **12-month Fixed Term Contract**. This is a **hybrid role** with working hours from Monday to Friday, covering shifts between 8am to 6pm.About the position:The **Customer Service...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom Platinum Recruitment Group Full timeCustomer Service Advisor£22,000 basic plus monthly bonusStockport, full timeStart date Feb 17th 2023Incredible life-changing opportunities have recently arisen for ambitious individuals looking to take the next step in their career to join our clients' rapidly expanding life insurance team located in Stockport Town Centre - we offer all employees a...
-
Customer Service Advisor
1 week ago
Stockport, Stockport, United Kingdom NHS Property Services Full timeWe have a fantastic opportunity for a Customer Service Advisor to join our team based in Stockport - Regent House. The salary on offer is £23,000. This is a 12 month Fixed Term Contract. This is a hybrid role. The working pattern is Monday to Friday covering shifts between 8am to 6pm.About the role:The role of the Customer Service Centre (CSC) is to provide...
-
Restaurant Customer Advisor
1 week ago
Stockport, Stockport, United Kingdom Dobbies Garden Centres Ltd Full timeJob Ref:DO11461Branch:Dobbies MarpleLocation:Dobbies Marple, StockportContract type:Fixed TermHours:Part TimeShift pattern:Flexible shifts throughout the week including weekendsHours per week:4Posted date:20/11/2023Closing date:02/12/2023About the roleAt Dobbies, we want our customers to enjoy tasty food and great service in a welcoming and safe environment....
-
Automotive Service Advisor
1 week ago
Stockport, Stockport, United Kingdom C&B Recruitment Full timeAutomotive Service AdvisorBasic £31,000OTE £35,000+Prestige Main Dealer - StockportC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stockport.Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is...