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Guest Service Supervisor

3 months ago

Luton, Luton, United Kingdom Ibis Budget Luton Airport Full time
Hotels Experience is desirable with background in Housekeeping & Guest Services

  • Oversee the hotels operations & Housekeeping.
  • Supervise the team members on shift, helping them improve their skills and providing support for career development
  • Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards
  • Convey the hotel's image through your attitude, professionalism and involvement in the field
  • Ensure that all products served to guests conform to standard and are of great quality
  • Develop revenue and profit margins
  • Help the hotel meet its targets
  • Provide information for guests
  • Remain polite and courteous at all times whatever customers may request
  • Handle any complaints immediately and sensibly, and keep the manager informed
Shifts range from early mornings, to late and night and including weekends and bank holiday, and a varied Rota.

Full working rights for the UK are required.

Salary:
£10.50-£11.50 per hour

Benefits:

  • Onsite parking

Work Location:
One location

Expected start date: 14/03/2023