![Abodus Student Living](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
2 weeks ago
Role Overview
An opportunity has arisen for a passionate Customer Service Advisor to join our amazing team in Bristol.
As a Customer Service Advisor you will deal with general enquiries, provide advice, process incoming mail and parcels, handle sales enquiries including viewings, follow-up calls etc.
This is a busy and fast paced role, so you will need to be well organised and able to prioritise multiple tasks.
RESPONSIBILITIES, DUTIES AND TASKS- Greet and welcome internal customers, visitors, contractors and clients at reception.
- Work closely with the site team providing a one stop service to all tenants, visitors and staff
- Respond to all enquires in a courteous and professional manner at all times providing information and advice when required.
- Deal with maintenance requests, ensuring key information is recorded, and ensuring good communication with the customers at all times.
- Assist in maintaining the security of the property through allocation of keys and the electronic access control system.
- Proactively handle new enquiries and encourage sales by way of viewings and follow ups.
- Assist and support all sales and marketing activities including social media activities.
- Encourage customers to rebook and advise of the rebooking process.
- Work as part of the team to coordinate and promote the social engagement programme.
- To maintain accurate records on the tenancy management system
- To provide admin support for the purchase order system including chasing contractors and suppliers for invoices.
- Chase for rent and debt payments to ensure quick intervention
- To receive and sort daily post, parcels and deliveries.
- To provide administrative and clerical support.
- To ensure the reception and public areas are always kept tidy and presentable.
- To archive site files and log historic data on the system.
- To have a thorough knowledge of the property, its layout, services provided, its policies and procedures and its key personnel.
- To work outside of normal working hours as and when required (to cover key Check-In Day/Open Days, etc.).
- Promote the site at open days and accommodation fayres where required
- Attend any training courses where necessary for professional development.
- Work as part of the team to ensure targets and Key Performance Indicators are met.
- To undertake health and safety duties commensurate with the post and as detailed in the Company's Health and Safety Policy.
- To act as an ambassador of the Company and promote the company brand; displaying a positive image to customers and members of the public at all times.
- Strong understanding of what constitutes excellent customer service.
- To be able to use and act on own initiative without instruction or direction.
- Able to work accurately and effectively under pressure
- Analytical and problemsolving skills.
- Good verbal and written communication
- An uptodate knowledge of popular social media platforms including; Facebook, Twitter and Instagram
- Strong IT skills including Word, Excel and Outlook
Job Type:
Full Time, Permanent
Location:
King Square Studios, Bristol
Hours: 40 hrs per week
Job Types:
Full-time, Permanent
Salary:
£22,672.00 per year
Benefits:
- Health & wellbeing programme
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
In person
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Red Recruitment Full timeRed Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journeyPackage and...
-
Customer Service Advisor
3 weeks ago
Bristol, Bristol, United Kingdom John Ross Associates Full timeCustomer Service AdvisorOur client is the UK's leading provider of Digital Software services to the NHS, Local Government and a wide range of Commercial organisations. This is a fantastic opportunity for an experienced and motivated Customer Services Advisor to join a growing and profitable business.This is a long-term, progressive and rewarding career...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Perfect Placement Automotive Recruitment Full timeCustomer Service Advisor Vacancy - Bristol- £25,000 Basic Salary + Quarterly Bonus: Monday To Friday Working Hours ONLY No Weekends**:- Automotive Office Working Environment Unique Opportunity For Anyone With Previous Automotive Customer Service Experience: Must Be Customer Focused & Computer Literate:- Fantastic Company Perks + Benefits Including 22...
-
Customer Services Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Travail Employment Group Ltd Full timeCustomer service advisor£28,000 per annum, temporary contract 3 to 6 months, 37.5 hours per week M-F, flexible start time - 9am, BS34 Patchway, Bristol, Pension, 25 days + bank holidays and parking. Working from home possible one day per week.Established and successful international business with an employee head count of 170,000 people and operating across...
-
Customer Service Advisor
3 weeks ago
Bristol, Bristol, United Kingdom red recruitment Full timeRed Recruitment is recruiting Customer Service Advisors who are looking to progress with their career to join a market leading insurance business in Bradley Stoke. This position contains many benefits including a generous annual leave allowance as well as a starting salary of £21,000 per annum. Benefits and Package for a Customer Service Advisor:Salary:...
-
Customer Service Advisor
3 weeks ago
Bristol, Bristol, United Kingdom Brite Recruitment Ltd Full time**CUSTOMER SERVICE ADVISORBRISTOL£20,517 (Inclusive of shift allowance)**A building society is looking for an enthusiastic and hardworking Customer Service Advisor to act as a welcoming face of the company, providing an exceptional level of customer service. This role would be suitable for anyone with customerfacing experience, suitable for those looking to...
-
Customer Service Advisor
3 weeks ago
Bristol, Bristol, United Kingdom Red Recruitment Full timeRed Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journeyPackage and...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Red Recruitment Full timeDo you have previous telephone handling or customer service experience? Are you looking for a new role? Red Recruitment is recruiting Customer Service Advisors on behalf of our client who are one of the UK's largest, most-trusted, vet-run suppliers of veterinary medication and animal products licensed in the UK. This position is a permanent position and the...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Babcock International Full timeCustomer Service Advisor: Location: Bristol, GB, BS16 1EJ Onsite or Hybrid: OnSiteJob Title: Customer Service AdvisorLocation: Stoke Gifford, Bristol + Hybrid Working ArrangementsCompensation: £22,878 + BenefitsRole Type: Full time / PermanentRole ID: 56101At Babcock we're working to create a safe and secure world, together, and if you join us, you can play...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Pertemps Network Group Full timeJob Description:Job Title: Customer Service AdvisorLocation: Central BristolStart Date: ASAPWorking Hours: Monday - Friday, 9.30am - 5.00pmPay Rate: £ £12.80 per hour (depending on the role)We have an exciting opportunity for Customer Service Advisors to join our client's team in Central Bristol. This is a temporary ongoing assignment with the potential to...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Adecco UK Full timeCustomer Service Advisor Wanted South BristolSalary: £24,000p.aWorking Hours: Between 7AM and 11PM (5 days out of 7)Immediate StartPermanentAdecco are currently recruiting for customer service advisors on behalf of our client based in South Bristol Our client are looking for someone on a permanent basis with an immediate start This is a great opportunity...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Crooton Full timecrooton are excited to be working with the UK's Number 1 breakdown provider. They are looking for Customer Service Advisors to be based in Bristol on a full-time permanent basis.About The RoleAs a Customer Service Advisor operating in the contact centre, you'll take calls from members who want to discuss their membership or are looking to renew their cover....
-
Customer Service Advisor
1 week ago
Bristol, Bristol, United Kingdom Red Recruitment Full timeExciting Opportunity for Customer Service Advisors in BristolAn established telephone fundraising agency in Bristol is seeking Customer Service Advisors to join their team. This role offers a competitive hourly rate and a great working environment in Bristol City Centre.Job Details:Previous customer service experience requiredStrong communication...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Page Personnel Sales Full time £12About Our Client Our client is an established buisness based in bristol. They uphold a strong reputation for quality and innovation while striving to make a positive difference in the UK. Job Description Manage patient records and coordinate appointments. Handle customer inquiries and complaints professionally and promptly. Maintain a high level of...
-
Bodyshop Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Autoskills UK Full timeLocationBristol Sector:Bodyshop & Accident Repair Job type:Permanent Salary:£24k per year Contact:Lucy Blake Contact phone: Salary high:24000 Salary low:24000 Job ref:JO Published:about 4 hours ago Expiry date: Startdate:26/06/2023BODYSHOP CUSTOMER SERVICE ADVISORCustomer Service Advisor Details:Basic Salary: £24,000Hours: Monday - Friday, 8.00am -...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Pertemps Network Group Full timeCustomer Service Advisor:Applicants£14 Per Hour Full TimeTemporaryBristol, BristolCustomer Service And Call CentreJob Description:We are looking for Exceptional Customer Service Advisors for a brand new Temporary Role.Are you known for your outstanding customer service skills? Do you thrive in environments where your dedication to customer satisfaction is...
-
service advisor ~ customer service
3 weeks ago
Bristol, Bristol, United Kingdom Workingmums Full timeWe have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Select Bristol. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Resolve Recruitment Services Full timeCustomer Service Advisor, Central BristolResolve Recruitment are proud to be working with one of the most successful Student Accommodation Sites. Due to continued growth, our client seek an experienced Customer Service Advisor to join their team on a part time basis.Overview:Work as part of a team to provide day-to-day management of the property and its...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Affinity Search and Selection Limited Full timeCustomer Service AdvisorBristol£ Plus BonusMonday - Friday Our Client is currently looking to recruit a customer service support advisor, You job will be to support the Contact Centre Team in answering queuing calls and managing call work flow to the booking team.As part of this role you will also be carrying out post Visit Customer Satisfaction Follow Up...
-
Customer Service Advisor
2 weeks ago
Bristol, Bristol, United Kingdom Bridge of Hope Full timeJob Title: Customer Service Advisor (Temporary)Location:Bristol (In-office)Duration: 4-6 weeks (Full-time)Hourly Rate: £12.30We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Advisor on a temporary basis. In this role, you will be responsible for providing high-quality assistance to our clients, addressing...