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Contracts and Proposals Director
3 months ago
Job Overview
Direct, oversee and manage the contracts, proposals and other designated processes for assigned customers to efficiently produce accurate and timely proposals, contracts, change orders and pricing.;
Essential Functions
• Serve as an advisor on contracts, proposals and / or other designated processes and provide expert review and guidance for production of Proposal/Contracts Group deliverables, such as proposals, contracts and change orders.
• Develop relationships with assigned customers and ensure high quality deliverables and customer service by overseeing the accurate and timely production of information to customers regarding contracts, change orders and pricing.
• Develop and negotiate change orders and drive the change order process, to maximize profit on each contract and ensuring timely revenue recognition.
• Key customer interface for assigned customers, ensuring consistency in approach, metric and format and serve as an as an escalation point to resolve any issues.
• Contribute to discussions on implementation of Contracts and Proposals strategy on a global basis.
• Ensure team follow global processes to deliver a quality product to customers.
• Develop and implement processes with a primary focus on increasing customer satisfaction and by creating efficiencies while maintaining consistency among all teams.
• Provide direction and strategy on projects and initiatives with minimal oversight.
• Maintain a focus and actively work toward attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implements strategies to achieve those goals.
• May take a lead role in developing and negotiating MSA.
• Negotiate contractual documents, in consultation with Legal and/or Finance, as required.
• Provide regular updates to management regarding pending Contracts deliverables.
• Participate in bid defense, customer meetings and on task forces.
• Provide advice, support and guidance as needed and serve as a mentor to colleagues.
• Perform other duties as required.
Qualifications
• Bachelor's Degree Bachelor's Degree in Life Science, Business Management or related field and 12 years experience in Contracts or Proposals or
equivalent combination of education, training, and experience.; Req
•
• Knowledge of CRO Industry.
• Excellent knowledge of Microsoft Excel, Word and understanding of costing models.
• Excellent knowledge of contract, proposals and budget processes and ability to interpret budgets and protocols.
• Possess strong analytical skills and excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and customers.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q2 Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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