Biomedical Science Support Worker

2 weeks ago


Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time
Fixed term contract/secondment opportunity until 1st April 2024


The Eastern Pathology Alliance is a Hub-and-Spoke Network encompassing the Norfolk & Norwich University Hospital (Hub), the James Paget University Hospital (spoke), and the Queen Elizabeth Hospital King's Lynn (spoke).

The service comprises Clinical Biochemistry, Toxicology, Endocrinology, Haematology, Blood Transfusion, Immunology and Molecular Genetics, collectively known as Laboratory Medicine. The NNUH Hub Laboratory is responsible for the delivery of all community work for the Norfolk CCGs.

In addition, Laboratory Medicine is responsible for the delivery of the JPUH and QEH 'cold' work, including toxicology, endocrinology and immunology.

The Toxicology and Endocrinology sections of the NNUH Clinical Biochemistry department have been merged to become a large Analytical and Specialist Chemistry section:

The Toxicology sub-section provides a wide range of analytical services, including urine drugs of abuse (for clinical users, employment screens, and post mortem work, including for the Norfolk Coroner's Office), immunosuppressant drug monitoring, trace element analysis, urine metadrenalines & 5-HIAA, and 25-OH vitamin D.

These analyses require the use and maintenance by the Biomedical scientist (BMS) staff of a variety of different methods and analysers, including tandem mass spectrometry, HPLC, and immunoassay.


The Endocrinology sub-section also provides a wide range of analytical services, utilising several immunoassay analysers from various manufacturers (Siemens, Roche, IDS, Perkin-Elmer).

The test repertoire includes routine and esoteric endocrinology (e.g.

testosterone, oestradiol, DHEAS, SHBG, ACTH, etc.), tumour markers, CSF oligoclonal bands, and is the site of the Supra-regional Assay and Advice Service (SAAS) for Calcium and Bone Metabolism Markers.

The section provides the 1sttrimester maternal serum screening service (MSS) for Down's, Edwards', and Patau's syndromes for Norfolk.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff


The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas.

We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.

We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.

We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24hours confidential counselling support
  • Onsite Nursery
  • Onsite cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics


As a Biomedical Support Worker in the ASC section you will be expected to work alongside the Biomedical Scientist (BMS) staff assisting in the day-to-day running of the analysers, and sample preparation, as required.

The main focus of this role is to provide assistance to the BMS in the MSS and SAAS areas, this will include; logging patient information, pre-analytical processing of patient samples, and contacting service users for further information when required.


  • Electronic transfer of patient details and requests via barcode scanning into the Pathology IT system.
  • Manually inputting of patient details and test requests into the laboratory computer system.
  • Scanning requested forms into the laboratory information system database.
  • Labelling and preparing patient's blood, urine, and other fluids for analysis utilising aseptic techniques.
  • Sample centrifugation, separation of serum from red cells and pipetting serum aliquots for analysis ensuring that the minimum volume is available for the range of investigations requested.
  • Determination of urinary volume by weight and aliquoting into labelled secondary container as part of the basic requirement for 24 hour urine biochemical tests.
  • Preparation of "Danger of Infection" samples for analysis in accordance with Health & Safety regulations.
  • Required to resolve problems with mislabelled and/or mislaid samples from users. Informs users if additional or replacement samples are required for testing.
  • Answers telephone inquiries from pathology users, patients


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