Sales Associate

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Club Monaco Full time

Job Description:
Sales Associate Part Time


Company Overview


Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with mínimalism.

Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

Essential Duties & Responsibilities

  • Maximize personal sales at all opportunities
  • Provide a friendly and welcoming environment
  • Style the customer and provide outfitting options utilizing product from all collections
  • Communicate product and customer feedback to managers
  • Handle multiple customers at fitting rooms by following all policies and procedures
  • Demonstrate effective phone etiquette through customer service
  • Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
  • Ensure ease of customer experience through visual presentation and overall store maintenance
  • Assist in the execution of the brand integrity and visual standards set by the company
  • Attend and participate in store flips
  • Clean, vacuum, fold, size, steam, replenish as assigned
  • Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
  • Maintain a professional appearance consistent with established dress code and image guidelines
  • Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Experience, Skills, and Knowledge

  • Excellent interpersonal skills supporting both a team environment and customer service
  • Excellent English communication
- verbal and written

  • Excellent time management/project skills
  • Strong attention to detail
  • Ability to recognize and react to changing work demands
  • Goal oriented: ability to stay focused on creating winning results
  • Must be able to work shift standing and walking and be able to lift approx 20 lbs.
  • Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions

Job Types:
Part-time, Permanent

Expected hours: 16 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Every weekend
  • Monday to Friday
  • Weekend availability

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Ability to Commute:

  • Edinburgh, EH2 2AD (required)

Ability to Relocate:

  • Edinburgh, EH2 2AD: Relocate before starting work (required)

Work Location:
In person
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