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Flying School Operations Assistant

3 months ago

Chichester, West Sussex, United Kingdom The Goodwood Estate Full time

The Sky is the limit.


At Goodwood, our Aviation business focus is very much about delivering world class aviation experiences within a beautiful site that is rich with history and heritage.


At the very heart of the Aviation operation you will assist with the busy operational needs of the flying school, acting as a Goodwood ambassador and achieving a high level of customer service at all times.


You will maintain the flying school database and operational management system (Red atlas) updated with information and bookings, whilst liaising with the Goodwood engineering team, regarding fleet checks.

You will manage the daily flying programme, organise the operations desk, deal with instructor queries and manage tech logs.

To manage and organise the operations desk. Duties to include cash handling, stock control, customer liaison and dealing with landing fees and bookings.

Most of all, you'll be passionate about delivering exceptionally high quality customer service to our Pilot community, based operators, guests and visitors.

Following successful probation, this position could become a stepping stone to career progression as a Supervisor.

What you'll have:

  • Interest in the Aviation industry beneficial
  • Team working at the heart of all that you do
  • Resourceful, adaptable and a self starter
  • Experience of a sales environment
  • Excellent experience of working with the public and providing superb customer experiences
  • Excellent telephone manner and a sense of fun

What you'll get:

  • A company pension with employer contributions
  • Discounted products and services from across the Goodwood Estate
  • A health cash plan and access to a comprehensive wellbeing package, including membership of the Goodwood gym and health spa.
  • A beautifully unique working environment
  • Complimentary tickets to our events
  • The opportunity to progress in your role and really make a difference