Medical Receptionist

2 weeks ago


Southport, Sefton, United Kingdom Ainsdale Medical Centre Full time

Job Title:

Medical Receptionist

Responsible to:

Office Manager / Deputy Practice Manager

Hours
11am to 7pm two days a week (Tuesday and Friday), and 8.30am to 4.30 two days a week (Monday and Thursday)

Pay
£10.60 per hour

Main Duties and Responsibilities


Act as first point of contact for patients to facilitate their access to the range of services provided by the Practice and where appropriate signpost them to the wider healthcare system.

Answer the telephone to patients and other callers.

Greet, assist and direct patients and visitors to the Practice

Co-ordinate the flow of communication between clinicians and patients during the working day. Ensure that messages are accurately delivered to the appropriate person

Pro-actively invite patients to attend appointments, check-up or regular long-term condition clinics as appropriate.


Provide patients with appointment slots that, to the greatest extent possible, meet their needs and optimise the use of clinical time in accordance with practice policies.

Actively promote services to patients and facilitate their access to them.


Ensure patient contacts by phone or in person are accurately recorded on the system so that other members of the team have a complete picture of a patients status if they are dealing with them in future.

Provide support to other members of the team as appropriate

Processing requests for medication and resolving queries in line with protocol.

Participate in team meetings and contribute ideas for improving how we provide care

General administration to support the smooth running of the practice.

Job Title:

Medical Receptionist

Recruiter:

Practice Manager

Qualifications Essential:

Good standard of general education

Experience desirable but not essential as you will be given training in a customer based role.

Skills Essential:

Good level of numeracy and literacy

Excellent communication skills (Written and Oral)

Strong IT skills

Clear & polite manner in face-to-face and phone contact

Ability to plan and organise around priorities and work to complete multiple tasks to strict deadlines

Effective problem solving skills

Good interpersonal skills:
especially influencing and empathic listening

Behaviours Essential:

Smart, polite and confident

A desire to develop and improve

Remain calm under pressure

Accept and easily adapt to change

Uses initiative to resolve problems

Effective and supportive performer in a team setting

Self-motivated

Flexible

Discreet and tactful

Work Remotely

  • No

Job Types:
Part-time, Permanent

Part-time hours: 30 per week

Salary:
From £10.60 per hour

Benefits:

  • Onsite parking
  • Sick pay

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No
weekends

Work Location:
In person
  • Medical Receptionist

    2 weeks ago


    Southport, Sefton, United Kingdom Ainsdale Medical Centre Full time

    Job Title:Medical ReceptionistResponsible to:Office Manager / Deputy Practice ManagerHours11am to 7pm two days a week, and 8.30am to 4.30 two days a weekPay£10.42 per hourMain Duties and ResponsibilitiesAct as first point of contact for patients to facilitate their access to the range of services provided by the Practice and where appropriate signpost them...


  • Southport, Sefton, United Kingdom Southport and Ormskirk Hospital NHS Trust Full time

    Opportunity has arisen for a Receptionist - Medical EducationThe post holder will be responsible to the Head of Medical Education, Director of Medical Educationand Clinical Education Lead, providing the first point of contact for service users and facilitators.The Medical Education Receptionist will provide the medical education management team with quality...

  • Medical Receptionist

    2 weeks ago


    Southport, Sefton, United Kingdom Beacon Primary Care Full time

    Job summary Beacon Primary Care is an innovative practice based across WestLancashire. We are looking for a medical receptionist to join our busy team at Banks,looking after around 17,000 patients in the West Lancashire area. The successful candidate will be an excellent communicator, highlymotivated with the skills to undertake a variety of reception...

  • Medical Receptionist

    2 weeks ago


    Southport, Sefton, United Kingdom The Marshside Surgery Full time

    Job summary We are looking to hire someone with fantastic customer service/patient handling skills, and strong computing ability to work as part of our reception team at Marshside Surgery. This role is a 15 hour permanent contract, subject to passing a 6-month probationary period. The successful applicant will be expected to provide flexible sickness and...


  • Southport, Sefton, United Kingdom The Marshside Surgery Full time

    Job summaryMain duties of the jobYou'll be the first point of contact for patients getting in touch with the practice, whether that's in person, or over the phone.You'll be expected to take patient information and deal with it in a confidential manner, and point them in the right direction to resolve their enquires.About usThe Marshside surgery is a small...

  • Medical Receptionist

    2 weeks ago


    Southport, Sefton, United Kingdom The Marshside Surgery Full time

    Job summaryMain duties of the jobYou will be the first point of contact for patients getting in touch with the practice, whether that's in person or over the phone.You'll be expected to take patient information and deal with it in a confidential manner, and point them in the right direction to resolve their enquires.About usThe Marshside surgery is a small...


  • Southport, Sefton, United Kingdom The Grange Surgery Full time

    JOB DESCRIPTION THE GRANGE SURGERY JOB TITLE: Medical Receptionist/Administrative ClerkREPORTS TO: Practice Manager/Assistant Practice Manager MAIN DUTIES/KEY TASKS Receiving patients at reception for appointments in a cheerful and professional manner at all times Dealing with telephone calls promptly, cheerfully and in a professional manner at all times....

  • Medical Receptionist

    2 weeks ago


    Southport, Sefton, United Kingdom The Family Surgery Full time

    Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list.Duties may be varied from time to time under the direction of the office manager/practice manager, dependent on current and evolving practice workload and staffing levels:...

  • Receptionist

    2 weeks ago


    Southport, Sefton, United Kingdom Primary Care 24 Full time

    Responsible for undertaking a wide range of reception and administrative duties which include registering patients, booking appointments, dealing with patient enquiries and ensuring all information is managed correctly, filed and followed up accordingly.Act as the first point of contact, and be responsible for, the dissemination of information, messages and...

  • Gp Receptionist

    2 weeks ago


    Southport, Sefton, United Kingdom The Marshside Surgery Full time

    You will be working as part of a small reception and admin team, alongside four other members of staff and will report to the deputy practice manager. Main duties Dealing with incoming phone calls Patient queries at the desk Booking appointments Refilling stock Registering new patients Calling patients from the task list Requesting repeat medications

  • Customer Service

    2 weeks ago


    Southport, Sefton, United Kingdom Advanced Hair Studio group Full time

    Customer Service | Reception | Cosmetics & Beauty Industry Receptionists (Administration & Office Support) Full time Add expected salary to your profile for insights Advanced Dermatology is looking for an exceptional Customer Service/Reception Specialist who has the ability to act as an ambassador for the Advanced Dermatology brand. With 4 CLINICS &...

  • Medical Receptionist

    3 weeks ago


    Southport, United Kingdom Ainsdale Medical Centre Full time

    **Job Title**: Medical Receptionist **Responsible to**: Office Manager / Deputy Practice Manager **Hours** 11am to 7pm two days a week, and 8.30am to 4.30 two days a week **Pay** £10.42 per hour **Main Duties and Responsibilities** Act as first point of contact for patients to facilitate their access to the range of services provided by the Practice...


  • Southport, United Kingdom Ainsdale Medical Centre Full time

    **Job Title**: Medical Receptionist **Responsible to**: Office Manager / Deputy Practice Manager **Hours** 11am to 7pm two days a week (Tuesday and Friday), and 8.30am to 4.30 two days a week (Monday and Thursday) **Pay** £10.60 per hour **Main Duties and Responsibilities** Act as first point of contact for patients to facilitate their access to the...

  • Medical Receptionist

    3 weeks ago


    Southport, United Kingdom TCG Medical Services Full time

    **TCG Medical Service Ltd.** **Job Title: Receptionist / Administrator** **Accountable to: Practice Lead** **Hours: 37.5 hours per week Mon-Fri** **Job Summary** To provide a high level of reception and administrative service to patients, clinicians and other members of the Practice team **Roles & Responsibilities** - Act as first point of contact for...


  • Southport, United Kingdom Southport and Ormskirk Hospital NHS Trust Full time

    Opportunity has arisen for aReceptionist - Medical Education The post holder will be responsible to the Head of Medical Education, Director of Medical Educationand Clinical Education Lead, providing the first point of contact for service users and facilitators. The Medical Education Receptionist will provide the medical education management team with...

  • Medical Receptionist

    1 month ago


    Southport, United Kingdom The Family Surgery Full time

    Job summary The Family Surgery is looking to recruit a medical receptionist to our friendly surgery team, 30hrs per week (12 months fixed term). Applicants must have strong computer skills and be able to demonstrate excellent customer service and communication skills. The ability to work under pressure, resolve conflict and self-motivation are key...

  • Medical Receptionist

    4 weeks ago


    Southport, United Kingdom The Family Surgery Full time

    Job summary The Family Surgery is looking to recruit a medical receptionist to our friendly surgery team, 30hrs per week (12 months fixed term). Applicants must have strong computer skills and be able to demonstrate excellent customer service and communication skills. The ability to work under pressure, resolve conflict and self-motivation are key...

  • Medical Receptionist

    4 weeks ago


    Southport, United Kingdom Beacon Primary Care Full time

    **JOB TITLE**: RECEPTIONIST/ADMINISTRATOR REPORTS TO: PRACTICE MANAGER HOURS: Job Summary: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or...

  • Medical Receptionist

    2 weeks ago


    Southport, United Kingdom Beacon Primary Care Full time

    The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Receptionist/ Deputy Practice Manager, dependent on current and evolving practice workload and staffing levels: Opening...

  • Medical Receptionist

    2 weeks ago


    Southport, United Kingdom The Marshside Surgery Full time

    Job responsibilities You will be working as part of a small reception and admin team, alongside six other members of staff and will report to the deputy practice manager. Main duties Dealing with incoming phone calls Patient queries at the desk Booking appointments Refilling stock Registering new patients Calling patients from the task list Requesting repeat...

  • Medical Receptionist

    4 weeks ago


    Southport, United Kingdom The Marshside Surgery Full time

    **Job summary** **Main duties of the job** You will be the first point of contact for patients getting in touch with the practice, whether that's in person or over the phone. You'll be expected to take patient information and deal with it in a confidential manner, and point them in the right direction to resolve their enquires. **About us** The...

  • Medical Receptionist

    4 weeks ago


    Southport, United Kingdom The Marshside Surgery Full time

    **Job summary** **Main duties of the job** You will be the first point of contact for patients getting in touch with the practice, whether that's in person or over the phone. You'll be expected to take patient information and deal with it in a confidential manner, and point them in the right direction to resolve their enquires. **About us** The...

  • Medical Receptionist

    3 weeks ago


    Southport, United Kingdom The Marshside Surgery Full time

    **Job summary** **Main duties of the job** You'll be the first point of contact for patients getting in touch with the practice, whether that's in person, or over the phone. You'll be expected to take patient information and deal with it in a confidential manner, and point them in the right direction to resolve their enquires. **About us** The Marshside...


  • Southport, United Kingdom The Marshside Surgery Full time

    **Job summary** **Main duties of the job** You will be the first point of contact for patients getting in touch with the practice, whether that's in person or over the phone. You'll be expected to take patient information and deal with it in a confidential manner, and point them in the right direction to resolve their enquires. **About us** The...

  • Medical Receptionist

    3 weeks ago


    Southport, United Kingdom The Marshside Surgery Full time

    Job summary We are looking to hire someone with fantastic customer service/patient handling skills, and strong computing ability to work as part of our reception team at Marshside Surgery. This role is a 15 hour permanent contract, subject to passing a 6-month probationary period. The successful applicant will be expected to provide flexible sickness...


  • Southport, United Kingdom The Grange Surgery Full time

    **JOB DESCRIPTION THE GRANGE SURGERY JOB TITLE**: Medical Receptionist/Administrative Clerk REPORTS TO: Practice Manager/Assistant Practice Manager ----------------------------------------------------------------------------------------------------------------- MAIN DUTIES/KEY TASKS Receiving patients at reception for appointments in a cheerful and...

  • Receptionist

    4 weeks ago


    Southport, United Kingdom Norwood Surgery Full time

    Job summary We have an exciting opportunity for a medical receptionist to join our welcoming, friendly and supportive team. We are seeking a committed and hardworking individual, who has a genuine interest in working with patients and who enjoys contributing to the delivery of high quality health care. This is a full time position, however we will...

  • Receptionist

    3 weeks ago


    Southport, United Kingdom NHS Professionals Full time

    **Job Title**: Receptionist **Trust Location**: Southport and Ormskirk Hospital NHS Trust **Placement Location**: Southport Centre for health and Wellbeing, PR9 0PQ & St Hughs House (Bootle), L20 3QQ Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Southport and Ormskirk...

  • Receptionist

    1 week ago


    Southport, United Kingdom NHS Professionals Full time

    **Job Title**:Receptionist **Location**: St Hugh’s Sexual Health Clinic, L20 3QY & Southport Centre for Health and Well Being, PR9 0PQ **Working pattern**: 2 days per week between Monday-Friday. 8.5hrs per day. Between 8.30-5pm **Trust Location**:Southport and Ormskirk Hospital NHS Trust Would you like to be a part of a team that works well together,...

  • Medical Receptionist

    4 weeks ago


    Southport, United Kingdom The Family Surgery Full time

    **Position Hours: Full & Part Time Hours Considered** **Job summary**: The purpose of the role is to: - Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone at all times. - Receive, assist and direct patients in accessing the appropriate service or...

  • Medical Receptionist

    1 month ago


    Southport, United Kingdom The Family Surgery Full time

    **Duties and responsibilities**: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the office manager/practice manager, dependent on current and evolving practice workload and staffing levels:...