Sales Advisor

2 weeks ago


Rugby, Warwickshire, United Kingdom The Baby Barn Pram & Nursery Centre Full time

About us


At The Baby Barn we pride ourselves in helping our customers find the perfect pram, car seat or furniture set help to welcome their little one into the world We understand baby shopping is an overwhelming experience and want to try and turn that on its head into an enjoyable one.


Our work environment includes:

  • Regular social events
  • Relaxed atmosphere
  • Lively atmosphere

About the role:


The role will be as part of our current team of advisors who are in store to help customers find the right product to suit them.

Finding the right pram, car seat or complete travel system is a complete minefield for some customers so we are here to make this as exciting as it should be, therefore product knowledge is key.


The main responsibilities of the role include:

  • Greet customers upon arrival with a warm welcome.
  • Provide demonstrations of products in store.
  • Placing orders with customers in store or over the phone.
  • Undertaking manual labour such as lifting pram chassis', fitting car seats and lifting boxes is a requirement in this role.
  • Warehouse duties when necessary.
  • Assemble prams/travel systems for customers when required.
  • Welcome customers who have come to collect their purchase and provide a full handover of their new purchase so they are confident when they leave.
  • Ensure the showroom is presentable and tidy at all times.
  • Taking part in demonstration videos for customer service and social media posts.
  • Make customers tea, coffee or serve cake when needed in the coffee area.
  • Undertake such other duties as the Managing Director or Office Manager shall determine.
  • Be flexible to work at any events or shows that the business may look to attend

For example:
The Baby Show, Kenilworth Show etc.

It is important that you are a confident communicator with exceptional customer service skills. You will be providing advice and guidance to our customers to suit their requirements.

We value a team player who can adapt, think on their feet, look for support in others but at the same time put the customers needs first.


Salary:
£20,319.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking
  • Sick pay
  • Store discount

Ability to commute/relocate:

  • CV239RS: reliably commute or plan to relocate before starting work (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

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