Domestic Abuse Support Officer

2 weeks ago


Shrewsbury, Shropshire, United Kingdom Connexus Full time

You'll be joining Shropshire Domestic Abuse Service which is part of a team covering Shropshire which provides community-based services and manages 2 refuges and other safe accommodation for those fleeing domestic abuse.

The work we do is varied, and no two days are the same.


This exciting role is to be part of a small team providing first point of entry service to new clients via telephone, face to face and via multi agency meeting.


To contact new referrals within appropriate timescale and complete the triage process with clients including assessing need, risk and completing safety plans.

To allocate clients to relevant support officer/service.

Shortlisting date: 09 May 2024

Interview date: 21 May 2024

The post is exempt from the Rehabilitation of Offenders Act 1974 and is open to women only. (Exemption under the Equality Act 2010 Schedule 9, Part 1)

About Connexus


Connexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire.

The work we do is varied, and no two days are the same.


You'll be joining a team which provides a wide range of excellent support services including independent living for older people, providing specialist accommodation and services for younger people, and managing a refuge and other safe accommodation for those fleeing domestic abuse.

Our teams also provide supported temporary accommodation for those aged 18-55 who have complex needs.

Some roles involve providing help locally in the community, supporting and offering specialist advice and working with our partners to prevent homelessness.

We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits.

We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career.

If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.

Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire.


Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers.

Our clear focus is excellent service delivery.

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