Programme Support and Engagement Officer

3 weeks ago

Shrewsbury, Shropshire, United Kingdom Dog A.I.D. (Assistance in Disability) Full time

Dog A.I.D. is recruiting for the exciting new role of Programme Support and Engagement Officer. The post holder will play a key role across client support and volunteer engagement functions within the charity. They will work alongside our operations and training teams to support and engage our existing network of volunteer trainers and support them effectively to ensure their long-term retention. As well as providing administration for our existing volunteer CPD offer, the post-holder will support the roll-out, administration and evaluation of two crucial new projects, a trainer mentoring programme and an in-house assessor's course.

The Programme Support and Engagement Officer will also develop trusting and empathetic relationships with our clients, engaging and supporting them as they navigate the Assistance Dog training programme.

This role is person-centred and focused on building great relationships with clients and volunteers. You will often be the first point of contact for volunteers and clients contacting the charity, so an empathetic, diplomatic and professional approach is essential, as well as excellent inter-personal and communication skills. The role post-holder will be expected to undertake a wide array of administrative tasks related to programme support, so it is essential that the right candidate is able to manage and work through a heavy and varied workload efficiently and effectively.

Dog A.I.D. has a small staff team so it is essential that the post-holder is a strong team member who is proactive and self-motivated. They need to be able to see "the bigger picture", identify priorities and use their initiative to "get on and do" what needs to be done. These are exciting times for our charity so we would want someone who is passionate about what we are trying to achieve and comes with us on the journey.

This role is full time (37.5 hours per week).Our team works a hybrid model, predominantly home working with regular travel to our office in Shrewsbury and other locations for workshops and meetings

Dog Assistance in Disability (A.I.D.) is a unique organisation, empowering disabled people to train their own pet dogs, supported by professional dog trainers as volunteers.

Dog A.I.D. was established in 1992 to assist people with physical disabilities, improving their quality of life by helping them train their own pet dogs to provide assistance with day-to-day tasks.

In 1996, the Dog A.I.D. Scheme was launched nationally at Crufts and today has a team of staff, volunteer trainers and assessors based across the country supporting over 168 Assistance Dog partnerships, both in training and fully qualified, with our office base in Shrewsbury, Shropshire.

As of May 2024, there are currently 98 fully qualified Dog A.I.D. dogs throughout the country, with 70 more in training with 95 voluntary Dog A.I.D. Trainers. The training takes up to two years with both dog and disabled owner ('client') receiving specialist education from our network of trainers and attaining fully accredited Assistance Dog status through three distinct stages.

Dog A.I.D. is a member of Assistance Dogs UK, a voluntary coalition of Assistance Dog charities that aims to promote the freedom, independence and rights of people with assistance dogs across the UK. All Assistance Dogs UK dogs adhere to the highest training and welfare standards as set out by Assistance Dogs International and the International Guide Dogs Federation.

This is an exciting time for the charity which has a strong team in place led by a new CEO who took up post in October 2023. Last year, the charity developed and launched its new 3-year strategic plan which has an ambitious plan for growth to meet the incredible demand for its life-changing services.

  • Team Support Manager

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Marks and Spencer Full time

    SummaryTeam Support ManagerAll the detailsBelow is the working pattern for this vacancy. Week 1:Monday 13:45-21:45Tuesday 13:45-21:45Wednesday 13:45-21:45Thursday 13:45-21:45Saturday Week 2:Sunday 09:30-17:30Monday 04:45-12:45Wednesday 04:45-12:45Thursday 04:45-12:45Friday 04:45-12:45 Purpose Duty Manage in the absence of the next level Leader when required...

  • Team Support Manager

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Marks and Spencer Full time

    SummaryTeam Support ManagerAll the detailsBelow is the working pattern for this vacancy. Week 1:Sunday 09:30-17:30Monday 04:45-12:45Wednesday 04:45-12:45Thursday 04:45-12:45Friday 04:45-12:45 Week 2:Monday 13:45-21:45Tuesday 13:45-21:45Wednesday 13:45-21:45Thursday 13:45-21:45Saturday 13:45-21:45 Purpose Duty Manage in the absence of the next level Leader...

  • Team Support Manager

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Marks and Spencer Full time

    SummaryTeam Support ManagerAll the detailsBelow is the working pattern for this vacancy. Week 1:Sunday 09:30-17:30Monday 04:45-12:45Wednesday 04:45-12:45Thursday 04:45-12:45Friday 04:45-12:45 Week 2:Monday 13:45-21:45Tuesday 13:45-21:45Wednesday 13:45-21:45Thursday 13:45-21:45Saturday 13:45-21:45 Purpose Duty Manage in the absence of the next level Leader...

  • Team Support Manager

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Marks and Spencer Full time

    SummaryTeam Support ManagerAll the detailsBelow is the working pattern for this vacancy. Week 1:Monday 13:45-21:45Tuesday 13:45-21:45Wednesday 13:45-21:45Thursday 13:45-21:45Saturday Week 2:Sunday 09:30-17:30Monday 04:45-12:45Wednesday 04:45-12:45Thursday 04:45-12:45Friday 04:45-12:45 Purpose Duty Manage in the absence of the next level Leader when required...

  • Learning Support Assistant

    2 months ago

    Shrewsbury, Shropshire, United Kingdom Empower Trust - St George's Junior School Full time

    Learning Support Assistant - St George's Junior School(Apprentice considered)Grade 5Fixed Term Contract until July 2024 in the first instance(Learning Support Assistant 26.66 hrs Grade 5 / Lunchtime Supervisor 2.50 hrs total of 29.16 hours per week Monday - Friday 9.00 am pmRequired as soon as possibleEssential Qualities:• The successful applicant will...

  • Learning Support Assistant

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Empower Trust - St George's Junior School Full time

    Learning Support Assistant - St George's Junior School(Apprentice considered)Grade 5Fixed Term Contract until July 2024 in the first instance(Learning Support Assistant 26.66 hrs Grade 5 / Lunchtime Supervisor 2.50 hrs total of 29.16 hours per week Monday - Friday 9.00 am pmRequired as soon as possibleEssential Qualities:• The successful applicant will...

  • Clinical Support roles

    3 weeks ago

    Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

    Our clinical support staff play a vital role in ensuring patients receive the very best care. Join our friendly team and provide essential assistance for supporting healthcare professionals in caring and treating patients.Our roles are based at our hospital sites - The Royal Shrewsbury Hospital (SY3 8XQ) and The Princess Royal Hospital, Telford (TF1 6TF),...

  • Clinical Support roles

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

    Our clinical support staff play a vital role in ensuring patients receive the very best care. Join our friendly team and provide essential assistance for supporting healthcare professionals in caring and treating patients.Our roles are based at our hospital sites - The Royal Shrewsbury Hospital (SY3 8XQ) and The Princess Royal Hospital, Telford (TF1 6TF),...

  • HSE Officer

    3 weeks ago

    Shrewsbury, Shropshire, United Kingdom Black Cat Recruitment Ltd Full time

    We're currently recruiting a Health, Safety & Environmental Officer to join a forward thinking company based in Shrewsbury (Shropshire), who are focused on enhancing their Health and Safety team, with a view to expand the team and open up a management/ business function role. Role details: Permanent, full time position Salary - up to 50,000 per annum...

  • Children's Residential Support Worker

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Leader Group Full time

    Job Title: Residential Support WorkerLocation: ShrewsburySalary: 24, , per hour)Plus per sleep-in (working approx. 4-8 sleep ins per month, an additional 3,000- 6,000pa)Shift patterns - Full time working long days plus extra sleep in (approx. 4-6 sleep ins per month)Full UK Driving licence is essential.As well as competitive pay and in-house professional...

  • Children's Residential Support Worker

    3 weeks ago

    Shrewsbury, Shropshire, United Kingdom Leader Group Full time

    Job Title: Residential Support WorkerLocation: ShrewsburySalary: 24, , per hour)Plus per sleep-in (working approx. 4-8 sleep ins per month, an additional 3,000- 6,000pa)Shift patterns - Full time working long days plus extra sleep in (approx. 4-6 sleep ins per month)Full UK Driving licence is essential.As well as competitive pay and in-house professional...

  • Community Mental Health Support Worker

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    We have a wonderful opportunity for a Community Mental Health Support Worker to join our team within Shrewsbury Central East CMHS. We would love to hear from you if you:have previously worked with people with mental health difficulties can demonstrate that you are skilled in working as a part of a team can engage with people and promote independenceThe role...

  • Projects & Partnerships Officer (x2)

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Community Foundation for Staffordshire & Shropshire Full time

    This is your opportunity to have an impact on the lives of disadvantaged people across Staffordshire and Shropshire, by using your skills to deliver front line projects which will benefit thousands of people.The Community Foundation for Staffordshire & Shropshire is the leading independent grant-giving body in Staffordshire and Shropshire. We award more than...

  • Projects & Partnerships Officer (x2)

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Community Foundation for Staffordshire & Shropshire Full time

    This is your opportunity to have an impact on the lives of disadvantaged people across Staffordshire and Shropshire, by using your skills to deliver front line projects which will benefit thousands of people.The Community Foundation for Staffordshire & Shropshire is the leading independent grant-giving body in Staffordshire and Shropshire. We award more than...

  • Learning Support Assistant

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Empower Trust - St Georges Primary School Full time

    The Opportunity at St George's Junior School Position: Learning Support Assistant and Supervisory Assistant – Monday to Friday, 9.00 am to 3:20 pmFixed Term until 31/8/2025 in the first instance Start Date: 4th September 2024 Salary: LSA 26.66 hours per week Grade 5 Point 5 at £12.18 per hour SA 2.50 hours per week Grade 2 Point 2 at £11.59 per hour...

  • Learning Support Assistant

    1 month ago

    Shrewsbury, Shropshire, United Kingdom Empower Trust - St Georges Primary School Full time

    The Opportunity at St George's Junior School Position: Learning Support Assistant and Supervisory Assistant – Monday to Friday, 9.00 am to 3:20 pmFixed Term until 31/8/2025 in the first instance Start Date: 4th September 2024 Salary: LSA 26.66 hours per week Grade 5 Point 5 at £12.18 per hour SA 2.50 hours per week Grade 2 Point 2 at £11.59 per hour...

  • Surveyor Lecturer

    7 days ago

    Shrewsbury, Shropshire, United Kingdom Reed Part time

    Surveying Lecturer Salary: NegotiableLocation: ShrewsburyContract: Part-Time, Temporary (potential Temp to Perm) A reputable educational institution in Shrewsbury is seeking a Surveying Lecturer to join the Construction Department. The role involves delivering the surveying element of Level 3, Level 4, T Level, and HTQ courses. The position is for 9 hours...

  • Teaching Assistant

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom ABC Teachers Full time

    ABC Teachers is on the lookout for dedicated individuals in the Shrewsbury area who are eager to make their mark in the education sector and are ready to embark on an exciting journey as part of our National Teaching Assistant Programme. These positions are full-time and will commence at the beginning of the Autumn Term.The role This role will...

  • Personal Trainer

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom JD Gyms Full time

    Personal Trainer / Fitness Coach - Shrewsbury, ShropshireDo you want to develop your Personal Training career in an exciting, award-winning gym chain that is taking the fitness sector by storm? With ambitious growth and expansion plans, plus access to one of the fastest-growing member bases in the fitness industry, this is an incredibly exciting time to work...

  • Customer Assistant

    3 weeks ago

    Shrewsbury, Shropshire, United Kingdom Marks and Spencer Full time

    All the detailsThe work pattern for this vacancy is: Sun 13:30 - 17:30Mon 13:00 - 17:00Tue 13:00 - 17:00Wed 13:00 - 17:00Sat 13:00 - 17:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...