Complaints Officer

1 week ago


Maidstone, Kent, United Kingdom Page Personnel Full time
A great opportunity to work for the NHS.

  • Role is temporary for an immediate start.

About Our Client:

  • Complaints Officer
  • NHS Trust
  • Band 6, £19.50ph + £3.03 holiday pay = £22.53 per hour
  • Temporary role for 3 months
  • Based in Maidstone

Complaints Officer - NHS:


Required to work on existing complaints to review information provided by clinical divisions and use this information to draft a written response to the complaint.


Process:

  • Analyse complaint, identifying issues, themes and concerns.
  • Review information already provided by division, ensuring that it has addressed each concern and identified learning/improvements where possible.
  • Identify any outstanding information required to address the complaint concerns.
  • Use information to draft a Trust response to the complaint.

The Successful Applicant:

Complaints Officer - NHS:

  • Previous role in a Complaints team
  • Previous role in the NHS/Public Sector/Healthcare
  • Knowledge of Datix/InPhase system
  • Attention to detail
  • Strong communication (particularly written)
  • Drafting skills
  • Analytical skills
  • Adequate typing speed
  • Clinical knowledge desirable
  • Knowledge of the NHS Trust desirable

What's on Offer:

  • Complaints Officer
  • NHS Trust
  • Band 6, £19.50ph + £3.03 holiday pay = £22.53 per hour
  • Temporary role for 3 months
  • Based in Maidstone
, may be scope for hybrid working

  • Full NHS vetting to be completed before the start date, including but not limited to, face to face meeting to screen right to work, DBS check, 3 years referencing, training modules, onboarding forms

  • Complaints Officer

    1 week ago


    Maidstone, Kent, United Kingdom Page Personnel - UK Full time

    A great opportunity to work for the NHS. Role is temporary for an immediate start.About Our Client: Complaints Officer NHS Trust Band 6, £19.50ph + £3.03 holiday pay = £22.53 per hour Temporary role for 3 months Based in MaidstoneComplaints Officer - NHS:Required to work on existing complaints to review information provided by clinical divisions and use...

  • Complaints Officer

    1 week ago


    Maidstone, Kent, United Kingdom Blue Arrow Ltd Full time

    We are currently recruiting for a Complaints Officer for our NHS client based in Maidstone ME16.Salary: up to £16.96 per hour (Band 6) Location: Maidstone ME16 Hours: 37.5 per week- DBS requiredA complaints officer is required to work on existing complaints to review information provided by clinical divisions and use this information to draft a written...

  • Complaints Officer

    1 week ago


    Maidstone, Kent, United Kingdom NISI Staffing Full time

    We are looking for Complaints Officer who will work in Maidstone, Kent. Start ASAP - 3 months contract Department: Compliance Team Shift pattern:5 hours, 5 days a week (flexible/WFH available with discussion) System Knowledge: Complaints handling, Case management. Use of case management system (Datix/InPhase) Pay rate :£15-£20/h Basic DBS neededComplaints...


  • Maidstone, Kent, United Kingdom Kent County Council Full time

    Advert Fixed term - 1 yearAn exciting opportunity has arisen in for an Administration Officer role in Countywide Services, Adult Social Care. The role is full time and initially for a 1-year fixed term contract, with a review to extension or make a permanent position.This is a unique role as you will be supporting the Assistant Director for Countywide...


  • Maidstone, Kent, United Kingdom Atlas Recruitment Group Full time

    Development and Office ManagerMaidstone - office basedPermanentSalary - £27k -£30k p/a, DOE(Bonus scheme)The Atlas Recruitment Group are currently searching for an experienced Development and Office Manager, to join a well-established successful, growing team in the Maidstone area.Development and Office Manager Main Responsibilities:Review and recommend...


  • Maidstone, Kent, United Kingdom Connect2Kent Full time

    Connect2Kent are looking for Business Support Officer- £10.67 per hour- full time TemporaryMain Duties Provide correspondence between line managers and/or other members of staff within time frames. Act as the main point of contact for the Unit/section, investigating complex queries and simple complaints, assessing the nature of telephone calls, using...


  • Maidstone, Kent, United Kingdom Maidstone Borough Council Full time

    Job reference001927Date posted31/01/2024Application closing date29/02/2024LocationMaidstoneSalaryGrade ,856-£31,477) pro rata**PackageBlankContractual hoursBlankBasisBlankJob category/typePolicyAttachmentsBlankJob descriptionAbout the RoleThis is a part time position on a permanent contract.We are seeking an enthusiastic individual with initiative and drive...

  • Clerical Officer

    1 week ago


    Maidstone, Kent, United Kingdom Maidstone Borough Council Full time

    SalaryGrade 5 £23,268 pa (pro-rata)Contractual hours22BasisPart timeRegionSouthJob category/typeClerical, ParkingDate posted02/05/2024Job reference001971About the RoleA vacancy has arisen for a part time Clerical Officer to join our successful Parking Services team working 22 hours per week over 4 days. Your role will be based in Maidstone House with the...


  • Maidstone, Kent, United Kingdom Maidstone Borough Council Full time

    Job reference001819Date posted03/05/2023Application closing date22/05/2023LocationMaidstoneSalaryGrade 09 (£32,528 TO £35,286)PackageBlankContractual hours37BasisFull timeJob category/typeEnvironmentAttachmentsBlankJob description About the Role:We are looking for self-motivated and highly organised person with a passion for the environment and providing...

  • Sales Administrator

    1 week ago


    Maidstone, Kent, United Kingdom Office Angels Full time

    Office Angels are so excited to be recruiting for a Sales Administrator based in Maidstone. Working for a well-established, friendly but hard-working team, this is a role would be ideal for someone who has sales experience.Job Title:Sales AdministratorLocation: MaidstoneSalary:£23k-£26kHours:Monday-Thursday - 8.30am-5pm Friday 8.30am-4pmBenefits: 4 weeks...

  • Telephone admin

    1 week ago


    Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full time £25,000 - £28,000

    Role: Supply Chain Administrator Outskirts of Maidstone (Office Based)Hours: Monday to Friday 8am until 5pm KHR has partnered with a leading distribution company who are actively looking for a Supply Chain Administrator to join their team during a time of growth within the business. This is an exciting opportunity for you if you are looking to kick-start...

  • Ge and Sm Scheduler

    1 week ago


    Maidstone, Kent, United Kingdom UK Power Networks Full time

    78567This GE and SM Scheduler will report to General Enquiries & Smart Metering Manager and will work within Network Operations South East Region based in our Maidstone office. You will be permanent employee.You will attract a salary of £29,674 per annum and a bonus of 3%Close Date: 18th March 2024.We also provide the following additional benefitsAnnual...


  • Maidstone, Kent, United Kingdom KHR Recruitment Specialists Full time

    Role: Supply Chain CoordinatorLocation: Outskirts of Maidstone (Office Based)Hours: Monday to Friday 8am until 5pmSalary: 25, ,000 per annum + Benefits KHR has partnered with a leading distribution company who are actively looking for a Supply Chain Coordinator to join their team during a time of growth within the business.This is an exciting opportunity for...


  • Maidstone, Kent, United Kingdom KHR Recruitment Specialists Full time

    Role: Supply Chain CoordinatorLocation: Outskirts of Maidstone (Office Based)Hours: Monday to Friday 8am until 5pmSalary: 25, ,000 per annum + Benefits KHR has partnered with a leading distribution company who are actively looking for a Supply Chain Coordinator to join their team during a time of growth within the business.This is an exciting opportunity for...


  • Maidstone, Kent, United Kingdom JPS Renewable Energy LTD Full time

    JPS Renewable Energy are Kent's solar panel and Tesla Powerwall installation specialists.From their head office in Maidstone they serve the whole of Kent, Surrey and Sussex, as well as further afield when necessary. As renewable energy specialists in solar photovoltaic design, installation and maintenance, they work with home and business owners to help...


  • Maidstone, Kent, United Kingdom KHR Recruitment Specialists Full time

    Role: Supply Chain AdministratorLocation: Outskirts of Maidstone (Office Based)Hours: Monday to Friday 8am until 5pmSalary: 25, ,000 per annum + Benefits KHR has partnered with a leading distribution company who are actively looking for a Supply Chain Administrator to join their team during a time of growth within the business.This is an exciting opportunity...


  • Maidstone, Kent, United Kingdom KHR Recruitment Specialists Full time

    Role: Supply Chain AdministratorLocation: Outskirts of Maidstone (Office Based)Hours: Monday to Friday 8am until 5pmSalary: 25, ,000 per annum + Benefits KHR has partnered with a leading distribution company who are actively looking for a Supply Chain Administrator to join their team during a time of growth within the business.This is an exciting opportunity...


  • Maidstone, Kent, United Kingdom Riverside Underwriting LTD Full time

    Company descriptionWe are an award-winning Insurance Broker based in Maidstone, Kent, who pride ourselves on providing 'unexpectedly personal' service for all our customers.Job descriptionWe are looking for enthusiastic individuals to join our evolving team, working in the Customer Service Department.Job duties are seasonal, and your duties will vary between...


  • Maidstone, Kent, United Kingdom Glenfield Invicta Full time

    VACANCY:Internal Sales AdvisorLOCATION:Maidstone, ME15ABOUT US:Glenfield Invicta Limited is part of the AVK Group; who are market leaders in the design, manufacture and supply of valves, pipe fittings, hydrants and flow control equipment to the Water, Waste Water, Oil and Gas industries throughout the world. Glenfield Invicta's end to end Project Solutions...

  • Sales Administrator

    1 week ago


    Maidstone, Kent, United Kingdom Encon Insulation Full time

    Sales Administrator - MaidstoneEncon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials.As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600...