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Business Support Officer

3 months ago

Maidstone, Kent, United Kingdom Connect2Kent Full time
Connect2Kent are looking for Business Support Officer
- £10.67 per hour
- full time

  • Temporary
Main Duties

  • Provide correspondence between line managers and/or other members of staff within time frames.
  • Act as the main point of contact for the Unit/section, investigating complex queries and simple complaints, assessing the nature of telephone calls, using initiative and referring them to the appropriate person.
  • Develop, maintain, and monitor all office systems, including the database and filing systems, both computerised and manual.
  • Support the daytoday clerical and administrative functions of the team/service.
  • Arrange and coordinate appointments and meetings on behalf of the line manager and other staff within the Unit.
  • Update, modify and retrieve data on both manual and computerised systems, preparing standard and nonstandard reports, cross checking data held on different systems.
  • Administer personnel procedures on behalf of the line manager/team, including diary management, and the recording and monitoring of annual leave, sickness absence and travelling expense forms, and support in the recruitment, selection, and induction ofstaff.
  • Process, maintain and monitor financial records relating to expenditure and income, including the preparation of invoices for payment, processing charges and monitoring expenditure against budgets.
  • Support managers and other staff with administrative tasks.
  • Take a proactive approach in supporting and encouraging the team.

Skills:

  • Literacy and numeracy skills
  • Supervisory skills
  • Organised
  • Ability to develop and maintain effective computerised and manual filing systems
  • Ability to investigate complex queries and anomalies when required
  • Ability to take accurate notes and minutes of meetings
  • Coordination skills
  • Ability to monitor and process accurate financial records
  • Be able to use a range of IT systems

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