Field Support Supervisor
1 week ago
Company Description
Home Instead is the world's leading provider of care services for older people in their own homes.
With MINIMUM visits of one hour, award winning training and an outstanding reputation we are immensely proud of the quality of care we provide.
Our office was established in 2019 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth.
This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
Are you looking for a rewarding and fulfilling career? Do you have a warm heart and caring nature? Do you have a passion for organising and planning tailor made support solutions that will make people lives better?The Field Support Supervisor is the critical link between the client and our office team.
You will use your skills to help turn each client's requirements into a tailor made homecare service that exceeds their expectations.
If you enjoy inspiring your team and providing the very best homecare and support to customers, then this exciting opportunity could be exactly what you are looking for.
As each client is unique, every day will be different.Our priority is to support clients to live the lives that they choose, keeping them in control as far as they are able.
You must have a good understanding of what people in need of homecare and support require, and of best practice in providing social care.
Field Support Supervisors will be expected to have, or to be working towards, a Level 3 QCF (qualifications credit framework NVQ).
Excellent communication skills are key to this vital role.You must be able to build trusting relationships with clients, their families, staff and other professionals such as district nurses, GPs and occupational therapists.
Field Support Supervisors need to be compassionate and self-assured and have the knowledge, experience and ability to shape good practice whilst being prepared to challenge poor performance.
Field Support Supervisors must be able to work flexibly. You will need to be able to travel between clients' homes by providing your own transport.
Qualifications
- Completion or working towards Level 3 Diploma in Health & Social Care
- Great interpersonal skills, with the ability to build longlasting, positive relationships with our clients
- Bags of compassion, and a passion for organising the support of others
- Genuine interest in becoming a part of a caring, mission led organisation, who pride themselves on delivering an outstanding service
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
If you're looking for work which is extremely rewarding and have a high degree of flexibility to meet our clients' needs, we would love to hear from you.
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