Current jobs related to Dental Receptionist - Uttoxeter, Staffordshire - Mydentist Uttoxetter

We are currently seeking a Receptionist to join our dynamic and dedicated team in Uttoxeter.

With around 600 modern practices across the UK, each with its own friendly, experienced, and well-established practice team, our receptionists play a key part in our patients' journey.

We support more than 4 million patients each year to get access to the care they need

We offer a competitive package, where you will benefit from:

• An achievable career development pathway, with unrivalled opportunities for progression
• Industry leading training and development; full induction and face to face customer service skills programme
• Access to our specialist online Academy for free and discounted courses
• Up to 25 days annual leave, plus bank holidays, with length of service
• Employee Assistance Programme, with confidential access to telephone support and counselling
• Healthcare cash plan and access to remote GP service
• Long service recognition scheme

Receptionist Role and Responsibilities

You will act as the first point of contact for our patients, delivering outstanding levels of customer service and maintaining a professional, courteous approach at all times.

Your role will include:

• Supporting patient choice and providing information about products, services, promotions, available finance options and oral health products
• Conducting regular system reviews to identify and action issues around debt, open courses, missed appointments
• Build and nurture great working relationships with your practice colleagues; creating a friendly and supportive work environment
• Using the appointment booking system and managing diaries; appointment reminders and courtesy calls
• Taking ownership for all aspects of money management including transmitting electronic claims daily (EDI)
• Accurately update and protect patient information including on the patient electronic database
• Always adhering to mydentist policies and procedures
• Caring and compassionate, with a flexible approach
• Excellent interpersonal skills including a professional and welcoming telephone manner
• Strong organisational skills in order to manage multiple tasks and process timelines
• Able to build strong relationships with colleagues
• Excellent verbal and written communication skills
• Willingness to learn about all products and services offered
• Ability to use IT and operate a computerbased systems; experience of using R4 desired

Job Type:
Permanent

Salary:
From £10.00 per hour

Benefits:

• Free parking
• Onsite parking

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location:
In person

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