Technical Support Specialist

7 days ago


Worcester, Worcestershire, United Kingdom Talent Full time

Job Title:
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.

M365 Technical Support Level 3

Location:
West Midlands (Hybrid)

Type:
Permanent

Salary:
£42,005

Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you

The Role:


You will be a vital part of our Specialist Technical Support Team, providing top-notch technical support to internal and external customers.

You'll ensure the delivery of high-quality ICT services, applications, and equipment. Additionally, you will guide and supervise colleagues to maintain excellent service standards.

Key Responsibilities:
Provide advanced technical support for diverse user issues, both hardware and software.
Utilize your expertise in Power Apps Automate, M365, and Blue Prism.
Handle complex issue triage, problem investigation, and major incident resolution.
Support Microsoft Products, Network, VMware, Storage and Back-up, various OS environments, and business applications.

Experience Required:
ICT (Level 5) professional qualification or equivalent.
Professional Management qualification (Level 5) or equivalent.
ITIL certification in IT Service Management, or similar.
Knowledge of Industry Best Practices like ITIL v4.
Extensive hands-on experience in a specialist technical support environment.

Join us and leverage your skills to contribute to an efficient and effective customer service experience. Apply today

  • Worcester, Worcestershire, United Kingdom West Mercia Police Full time

    We're on a journey to shape the future of policing in our three counties and we want you to be part of it. We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions. The main purpose of the role is to work as a member of the Specialist Technical Support Team and...


  • Worcester, UK, Worcestershire, United Kingdom Talent Full time

    Job Title: M365 Technical Support Level 3Location: West Midlands (Hybrid)Type: PermanentSalary: £42,005Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you!The Role: You will be a vital part of our Specialist...


  • Worcester, Worcestershire, United Kingdom Service Care Full time

    Role: Server and Apps Technical SupportLocation: Hindlip HybridRequirements:MUST OF LIVED IN THE UK FOR A MINIUMUM OF 5 YEARS DUE TO POLICE SECURITY CHECKS.The main purpose of the role is working as a member of the Specialist Technical Support Team and providing some local supervision of work colleagues as required, contributing to an efficient and effective...

  • CCN Lead Specialist

    2 months ago


    Worcester, Worcestershire, United Kingdom Chadsgrove School & Specialist Sports College Full time

    Autism Specialist Teacher Complex Communication Needs (CCN)/Autism Team – Full time 32 Hours a week Salary: UPSChadsgrove School Support Services are seeking to appoint an inspiring and highly motivated specialist teacher to join our team.This is an excellent opportunity for you to be part of a very forward thinking and innovative team, sharing a passion...

  • CCN Lead Specialist

    4 weeks ago


    Worcester, Worcestershire, United Kingdom Chadsgrove School & Specialist Sports College Full time

    CCN Team Lead Specialist Teacher Full time and PermanentChadsgrove School Support Services are seeking to appoint an inspiring and highly motivated lead specialist teacher (CCN Team).This is an excellent opportunity to lead a very forward thinking and innovative team, sharing a passion for continually raising standards and increasing opportunities for the...

  • CCN Lead Specialist

    3 weeks ago


    Worcester, Worcestershire, United Kingdom Chadsgrove School & Specialist Sports College Full time

    CCN Team Lead Specialist Teacher Full time and PermanentChadsgrove School Support Services are seeking to appoint an inspiring and highly motivated lead specialist teacher (CCN Team).This is an excellent opportunity to lead a very forward thinking and innovative team, sharing a passion for continually raising standards and increasing opportunities for the...


  • Worcester, Worcestershire, United Kingdom The Development Manager Ltd (TDM) Full time

    Opportunity informationSalary £198 per weekDuration 18 monthsAdvert closing date 20/03/2023DescriptionDolphin is a world leader in assistive technology for blind, partially sighted and dyslexic people with a distribution channel in over forty countries. We are looking to recruit an apprentice to join our Technical Support team in delivering first rate...

  • Proposals Engineer

    1 week ago


    Worcester, Worcestershire, United Kingdom ETS Technical Selection Full time

    Proposals Engineer.This specialist machine builder wishes to appoint a technical proposals engineer to work in a busy customer facing department. The role is office based (Worcester) and entails the development and production of technical proposals and tender information for a wide range of specialist machine build projects focussing on their specialism, the...

  • Support Worker

    7 days ago


    Worcester, Worcestershire, United Kingdom Amber Support Services Full time

    Support Worker - WorcesterFull or Part Time - PermanentIs it time for you to make a change? Would you like to work for an award winning and dynamic support services company?We are currently looking for people to join our Support Living Community Team in the Worcester area including St Johns (WR5). We are looking for someone to support a regular clients in...


  • Worcester, Worcestershire, United Kingdom The Development Manager Ltd (TDM) Full time

    Opportunity informationSalary £12000 per yearDuration 18 monthsAdvert closing date 05/05/2023DescriptionReporting to the Team Leader, you will be part of the Customer Operations Support Centre team.The key purpose of this position is to provide technical support to internal and external customers via phone and Jira Service Desk.Full training on Open GI's...


  • Worcester, Worcestershire, United Kingdom The Belay Foundation Full time

    The Belay Foundation supports families whose children have previously been in local authority care to recruit Specialist Support Workers to work with the family in their home.Chris* (14) is really into history and butterflies He has an amazing memory, and can be fun company. Karl*(9) is a cute, determined poppet who enjoys duplo and playing with vehicles...


  • Worcester, Worcestershire, United Kingdom Meridian Business Support Full time

    JN-209Posted: 15/03/2024£ Benefits: Excellent benefitsWorcester, West Midlands,Permanent My client, a large International company based in the Worcestershire area, is currently speaking a French language specialist to join their busy team- Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product...


  • Worcester, Worcestershire, United Kingdom Meridian Business Support Full time

    JW-5-7Posted: 15/03/2024£ Benefits: Benefits packageWorcester, West Midlands,Permanent My client, a large International company based in the Worcestershire area, is currently speaking a German language specialist to join their busy team- Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product...


  • Worcester, Worcestershire, United Kingdom Gmprecruitment Full time £35,000

    2 days ago Be among the first 25 applicants GMP Recruitment are proud to be partnered with a hugely successful, specialist manufacturer located in Bishops Frome. We are currently recruiting on their behalf for a Technical Sales Engineer to join their team on a full-time permanent contract. This is a Monday - Friday position working 08:00am - 17:00pm with...

  • Specialist Adviser

    1 week ago


    Worcester, Worcestershire, United Kingdom Workingmums Full time

    RECRUITMENTiQ is working in partnership with an independent organisation who are recruiting for a Specialist Adviser, within their Family Support Service Team. This is a part-time role working 18 hours per week, working part of the multi disciplinary palliative care team. The Specialist Adviser will provide a holistic, accessible and in-depth advice...


  • Worcester, Worcestershire, United Kingdom Lesaffre Full time

    Company DescriptionAs a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology.Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better...


  • Worcester, Worcestershire, United Kingdom Allied Healthcare Full time

    Join a pioneering dental team as an Endodontist Specialist or a Dentist with Special Interest in Endodontics (DWSI ) at a newly opening specialist referral and independent practice located near Worcester.Flexible Part-Time options: work once a month or weekly, adaptable to your schedule. Competitive 45-50% split on all private work, rewarding your...


  • Worcester, Worcestershire, United Kingdom NHS Herefordshire and Worcestershire Integrated Care Board Full time

    NHS Herefordshire and Worcestershire ICB (HWICB) are the NHS commissioning organisation working across the Herefordshire and Worcestershire Integrated Care System (H&W ICS). The post holder will play a pivotal role within the digital leadership team in shaping and managing our technological vision and strategy, managing technical elements of digital...


  • Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    Job summary We are looking torecruit an experienced Occupational Therapist to support the service deliveryfor children & young people with complex needs across Worcestershire. Therole aims to deliver OT evidence-based clinical pathways to support improvedhealth outcomes for children with complex conditions. The full-time post will be based at TheBeacon...


  • Worcester, Worcestershire, United Kingdom MedMatch Full time

    Join a pioneering dental team as an Endodontist Specialist or a Dentist with Special Interest in Endodontics (DWSI) at a newly opening specialist referral and independent practice located near Worcester.About the role: Flexible Part-Time options: work once a month or weekly, adaptable to your schedule. Competitive 4550% split on all private work, rewarding...