Customer Executive

2 weeks ago

Fakenham, Norfolk, United Kingdom Hain Daniels Group Full time

The Role
***Hain Daniels are currently recruiting for a Customer Executive remote based with travel to our factories and offices based around the UK.


The role of the Customer Executive is to support the Head of Sales, Customer Controllers & Customer Managers in the sales team, seeking to maximise sustainable profitable growth across Hain Daniels Brand and Retails Own Label.


Key Responsibilities

  • Keep up to date on all internal and customer administration, including volume forecasts, promotional loading and accruals, EPOS tracking, invoice price file alignment and new line form creation.
  • Develop expert knowledge of customer and associated systems and processes, to facilitate administration and information sharing. Keep all systems updated in a timely manner.
  • Sales and promotional reporting and analysis (against budget and YOY), sharing insights to build a more robust P&L. Analysing customer EPOS to track performance/trends.
  • Work cross functionally across all internal departments, both remotely and at Hain Factory and office locations

What you will need for the role / what it will take

  • A Levels, Degree would be desirable
    but not essential
  • Minimum of 2 years experience, preferably within a comparable industry.
  • Some sales/ Commercial experience
  • Strong communication and relationship building skills

What can we offer you?

  • Competitive salary
  • 25 days annual leave, plus 8 Bank Holiday days
  • Option to purchase additional annual leave
  • A day off work to support our charity partners
  • Flexible working options
  • Pension
  • Medical benefit and access to a 'Wellbeing' portal
  • And access to a HUB that offers many discounts from a range of suppliers and retailers

About Us
The Hain Daniels Group is one of the UK's leading food companies. We create food and drink products with natural goodness at their core.

We're the business behind a host of household brands - Hartley's jams and jellies, Sun-Pat peanut butters, New Covent Garden Soup Co., Linda McCartney's meat free food, and Yorkshire Provender to name a few.

Nearly half of our business is private label - we create quality freshly prepared desserts, soups, sweet spreads and meat free products for our retail partners.


Our Vision**To make it easier for everyone to lead a healthier, balanced lifestyle. Without our great team of people, this vision couldn't be our reality.

Top Talent across the UK


Over our 6 sites up and down the UK, we employ circa 1,300 people in roles within Production, Supply Chain, Product Development, Sales and Marketing, and through to our Finance, HR, IT and beyond.

Each of our colleagues is vital to our continued success. That's why we target the best talent, and help to develop them through the ranks. In fact, almost a third of our vacancies were internal promotions and transfers last year.

Our Business behaviours
***As a business we strive to promote from within and our underlying business behaviours really enable us to drive this strategic objective. We believe we can provide an opportunity for all individuals to grow and achieve with Hain Daniels through demonstrating core behaviours such as ambition & energy, collaborative working, honest communication, innovation, delivering excellent quality, embracing versatility and equality

**If Hain Daniels sounds like the company you'd like to contribute your energy and enthusiasm towards, and come on an exciting journey with us, then we can't wait to hear from you

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