Occupational Medicine Supervisor

2 weeks ago

Birmingham, Birmingham, United Kingdom American Family Care, Inc. Full time

Responsible for the accurate and timely filing of invoices to the Employers and/or Third Party Administrators for Occupational Medicine services rendered. When necessary, contacting those responsible for payment on the outstanding A.R.

Essential Duties and Responsibilities

· Review Occupational Medicine accounts, ensuring correct Registration of patients.

· Review Occupational Medicine accounts, ensuring correct protocol usage. Requesting set-up of protocols when necessary.

· Review Occupational Medicine accounts for correct pricing of invoices.

· Review Occupation Medicine accounts, ensuring that all necessary documentation is present for billing, e.g. COCs, DOT Physicals, etc.

· Generate, Edit and Mail all Occupational Medicine invoices, ensuring correctness of invoice to the correct payor.

· Assist Customer Service/Employers/Third Party Administrators with questions concerning Occupational Medicine accounts/invoices.

· Assist Payment Posting with correct posting of payments when necessary.

· Assist Clinics when questions arise concerning Occupational Medicine visits.

· Reconcile Occupational Medicine invoices with payments from Third Party Administrators.

· Contact Employer/Payor on outstanding A.R. balances when not paid.

· Ensure that month end goals are met in a timely manner.

· Observe safety and security procedures; promote a safe and pleasant work environment.

Other Duties and Responsibilities

· Other duties and responsibilities as assigned.

· Regular predictable attendance is essential.

· Assist in handling overflow customer service calls by providing courteous and accurate resolution of customer questions and concerns.

Qualifications

High school graduate or equivalent. Proven ability to work in a team environment. Articulate communication skills and excellent customer service skills. Computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation with high level of productivity. Familiarity with ICD-9, and CPT coding, as well as experience reviewing and understanding insurance EOBs is preferred.

Physical Demands/Work Environment (optional)

Office environment. Sitting and keyboarding for extended periods of time. Frequent telephone use. High attention to detail and ability to focus. Moderate noise level.

PS: It's All About You

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.

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