Loss Adjuster

1 week ago


Liverpool, Liverpool, United Kingdom GHG Solutions Ltd Full time

The role of the Loss Adjuster is responsible for all aspects of property claim investigation, consideration of policy coverage, validation process of appropriate settlement in an efficient and timely manner.nThis will be both a site and home-based position and will enable you to deal with cases from their first receipt in the office until completion of claims encompassing all the core values of loss adjusting.

You will be provided a designated geographical area whilst, working as part of team you will assist with other cases as workloads and holidays demand, you may have to cover other areas.

Attendance at company and client events and meetings are essential.


Responsibilities to include but not limited to:nout initial inspections and site visits.ndamage; determine probable cause and have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms, and conditions as provide technical advice, support, and guidance all parties as well as proposing bespoke solutions in a friendly and professional manner.nfurther investigations and monitoring, where necessary, and any remedial or temporary works detailed ABI preliminary report within the agreed SLA's, maintaining high standards of communication at all times, both internally and externally.nclaims in accordance with insurers philosophy, standards, service levels and complaints procedure and proactively progress the as required and report accordingly and update all relevant parties.nrespond positively to varying client requirements and changes in the wider business environment.ndirect any specialist appropriate to the circumstances and manage correspondence writing, either dictation or self-typenexpectations of both Policyholders and all parties associated with the case load effectively and proactively.


What we need from you:

nCII and / or Cert CILAn1 year loss adjusting in both Domestic and Commercial or Proven Property Claims Adjusting / Handling experience from either a Loss Adjuster, Insurer or similar.n/ clean driving license.

nconfident, excellent communication skills, attention to detailnand Commercial Insurance Policies or similar industry Knowledge


What we offer you in return:nDiscretionary company bonusnCar Allowance or Company Carn25 days annual leave, rising to 27 after 3 years' service and 30 days at 5 years' service.nAdditional day off for your birthdayn5 % Contributory PensionnPrivate Health CarenDeath in ServicenLong service AwardsnLifeworks AppnEAPnEnhanced maternity, adoption, paternity and sick paynElectric Vehicle scheme (after induction)nCycle to work schemenGP Access 24/7nHoliday purchase schemenCareer development and progression opportunitiesnWe care about our employees' opinions and have an employee forum to implement ideas and initiatives to make us a great place to work.


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