Customer Service Adviser

2 weeks ago


Glasgow, Glasgow City, United Kingdom Rentokil Initial Full time
Peter Cox Customer Service Adviser
£22,500 basic & bonus opportunities
Monday to Friday

Shift Patterns: 8.30 am

  • 4.30 pm / 9.00 am 5.00 pm / 10.00 am pm
Glasgow - Hybrid Working - home and office-based (2 days in the Office and 3 at home)

Peter Cox provides homes and businesses across the UK with the very best in property preservation and property maintenance.

We provide expert advice and treatment in things such as structural repair work, damp proofing and structural waterproofing, as well as dealing with things such as woodworm, wet rot and dry rot issues.

We work with both residential and commercial customers all over Britain and also provide pre-purchase surveys for potential homebuyers.

Due to growth, we are now seeking a full-time Customer Service Adviser in our Glasgow Branch

The day-to-day job includes:

  • Survey Booking and Administration
  • Daily PC use to produce and update documents
  • Surveyor Diary Management
  • Answering telephone calls
  • Updating the database & collecting marketing information
  • Maintenance of records and filing
  • Arranging development calls for surveyors

Requirements:

  • Good telephone manner and communication skills
  • Previous administrative experience
  • Good attention to detail
  • Good organisational and time management skills
  • Excellent PC skills
  • A "can do" attitude

Benefits:

In return, you will receive;

  • 28 days annual leave
  • An excellent opportunity to progress and shine in a friendly and ambitious working environment.
  • Training and development opportunities
  • Company Pension
  • Childcare vouchers


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