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Shop Supervisor
1 week ago
Job Overview:
Responsibilities:
- Manage the daytoday operations of the shop, ensuring smooth workflow and efficient processes
- Supervise and train staff members, providing guidance and support as needed
- Monitor inventory levels and place orders to replenish stock as necessary
- Maintain a clean and organized shop environment
- Ensure compliance with company policies and procedures
- Handle customer inquiries, resolve issues, and provide exceptional customer service
- Drive sales by promoting products and upselling to customers
- Implement strategies to achieve sales targets and meet or exceed performance goals
- Conduct regular performance evaluations for shop staff
- Collaborate with other departments to optimize overall store performance
Qualifications:
- Previous experience in a supervisory role, preferably in a retail environment
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Bilingual or multilingual skills are a plus
- Proven track record of achieving sales targets and driving business growth
- Proficient in time management and prioritization
- Ability to effectively manage inventory and control costs
- Knowledge of retail management best practices
- Exceptional customer service skills with the ability to resolve issues in a professional manner
Salary:
£27,000.00 per year
Benefits:
- Employee discount
- Free parking
- Onsite parking
- UK visa sponsorship
Flexible Language Requirement:
- English not required
Schedule:
- 10 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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