Implementer

2 weeks ago


Dudley, Dudley, United Kingdom nGeneration Limited Full time
Job Profile – ImplementernnGeneration provide IT Services and Solutions to the Hospitality, Leisure, and Retail Industry; further information can be found at

Our 'Brand-New' Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

You will be fully responsible and accountable for the objectives and responsibilities as detailed in this Job Description whilst working in line with company working processes, procedures and working practices.

Key ObjectivesnThe Implementer role is responsible for the implementation of customers IT and EPoS systems as well as


coaching and training of the end users, in line with multi customer business-as-usual activity involving installs,nmoves and changes (IMAC) and or customer project rollouts.

nSummary of Main Responsibilities and ActivitiesnConduct thorough

preparation

checks prior to attending sites.nAttend customer sites in line with your schedule of works to conduct

implementation

services.nConduct system

coaching and training

in line with the specification of the customer IT solutions.nProvide

Go Live Support

to the management and staff of the site.nAct as

co-ordinator

of all third parties on site.nComplete all site-specific

documentation

to include site sign off and report site issues to Project ControlnBuild excellent

customer relationships

whilst on site.nComply with all

company business processes

and procedures.nConduct

other

tasks as may be required from time to time

nCandidate Requirements:
nFull UK Manual Driving LicensenEPOS ExperiencenHospitality IT ExperiencenCustomer Service SkillsnUnderstanding of IT HardwarenWilling to travel


ABOUT THE COMPANYnnGeneration has been supporting the retail and hospitality industry for over 22 years, providing field service maintenance to the biggest hospitality chains across the UK.nnGeneration also boasts a '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as on-site repairs, support hub, staging and warehousing.

All of the 'behind the scenes' staff are based at the HQ location, working smartly to provide the implementers with the best support and help to do the job effectively and efficiently.


Working Away:

nYou will be required to stay away overnight when the time to attend site is early ,or, when the site is a significant distance from your home, or, when you are required to work in a specific geographical area for a consecutive number of days.nThe company will centrally arrange, and book accommodation and overnight subsistence can be claimed via the company expense procedure.


nJob Type:
Permanent

nSalary:
£25,214.00 per yearnBenefits:
nCompany carnOn-site parkingnSchedule:n8 1/2-hour shiftnSupplemental pay types:nBonus scheme

APPLY TODAYnIf this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review

nJob Types:
Full-time, Permanent

nContract length:

PermanentnPay:
£25,214.00 per yearnBenefits:
nCompany carnCompany pensionnOn-site parkingnSchedule:n8 1/2-hour shiftnSupplemental pay types:nBonus schemen

Work Location:
On the road.
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