Warranty Administrator

2 weeks ago

Paignton, Torbay, United Kingdom Alan Kerr Ltd Full time

Alan Kerr Ltd are looking to recruit a Warranty Administrator to join our well established and busy Motorhome Aftersales Team.

The successful applicant must have a minimum of two years' experience in a customer facing role. Previous experience in the automotive industry is beneficial, but not essential.


You must be well organised, able to work well under pressure, passionate about customer care, possess a good telephone manner, enjoy up selling add on work and be computer literate.


This role involves;

  • Lease with other departments regarding pending claims.
  • Filing and organising pending and completed claims.
  • Assisting parts and workshop and keeping them informed of claims and works to be carried out.
  • Submitting warranty claims to manufacturers.
  • Providing detailed explanations of works carried out on customers vehicles.
  • Keeping customers fully informed whilst their claim is being processed.
  • Assisting customers by phone for service bookings and all other enquiries.
  • Assisting customers face to face and always exceeding customers expectation.


This is a great opportunity to progress your career with a forward-thinking company that recognise and reward good people within the business.


In return we will offer:

  • Friendly professional working conditions.
  • 20 days annual leave + bank holidays.


If you are interested in this exciting opportunity please send your up to date CV, including qualifications gained whilst in education, previous employment history and an introduction about yourself.


Job Types:
Full-time, Permanent

Benefits:

  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Work Location:
In person

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