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Warehouse Operations Manager
3 months ago
Role: Warehouse Operations Manager
Location: Liverpool(Onsite)
Role Type: Permanent
You'll be required to -
- Drive a zero-tolerance mindset for deviation from the quality of processes to ensure customer deliverables are met fully.
- Ensure an efficient warehouse operation which is able to function as per the agreed capacity of the shifts.
- Develop and maintain metrics/KPIs, reports, process documentation and training and safety records.
- Ensure KPI adherence of Inward, outward, return, inventory & CS operations. 5- Keep a track of KPI adherence & daily review with 3PL.
- Detailed capacity planning with 3PL (Infra, Manpower).
- Monitor Inventory Control measures of daily counts and Statutory Inventory Audits. 8- Ensure that operations SOPs are adhered to.
- Responsible for Overall Operation Inward / Outward / Returns and Coordination with Last mile Vendors.
- Closure & keeping a record of exceptions of Inward, outwards & returns.
- Continuously review ways to aid efficiency, add value and reduce costs as well as delivering continuous improvement initiatives
- Coach, manage and develop warehouse staff and team leaders to optimise performance and meet targets and deadlines
- Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements
- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
- Proactiveness on escalations for any visible indication which might impact the performance of operations.
You Are The Right Fit, If You Have –
- Proven management skills with the ability to optimize self & team performance and development.
- Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business.
- Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets.
- Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse management systems
- Analytical and numerical skills.
- Strong decision making skills.
- Excellent attention to detail skills.
