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Post Room Assistant

3 months ago


Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

We are seeking an enthusiastic individual to join our Post Room team to support us in providing an effective and efficient Post Room service at New Cross Hospital.

Previous hospital experience is not essential but experience of carrying out similar duties is desirable.

Hous of work are 1300 to 1700, Monday to Friday.


To work within the Post room team delivering Medical notes, post and small packages around trust sites in an efficient manor, ensuring confidentiality of items is maintained.


The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.

We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow.

We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC.

We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.


The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.


To work as a member of the Post room team to assist with the daily tasks required to maintain a speedy and efficient movement of post and medical notes around the Trust.

To provide routine information with colleagues, ward /clinic/theatre staff and Supervisor.

To make judgements involving straightforward facts or situations, e.g. investigate problems with lost items, reporting equipment failure and stock issues.


To organise your own day to day work tasks or activities to ensure service levels are achieved in order to ensure post for Trust patients, meets timescales required.

To comply with all Trust Policies, Infection Prevention protocols and Health and Safety requirements.

To ensure safe use, of all work equipment and environment is maintained - e.g. franking machine, trolley's etc. - following standard operating procedures.

To explain and demonstrate own duties to new starters.


To monitor and report on post levels and ensuring that these are correctly stored in line with Trust information governance.

To record personally generated information for compliance to ensure Trust protocols are followed.

To participate in audits as required, and Trust surveys.

To work within clearly defined procedures using own initiative on routine matters, with supervision available.


To wear full uniform as issued and maintain personal appearance and hygiene at a standard commensurate with the duties and role of the post.