Technology Assistant

2 weeks ago

Lincoln, Lincolnshire, United Kingdom Lincolnshire Community Health Services NHS Trust Full time
he Electronic Assistive Technology Service provides a number of specialist services including the assessment and provision of environmental control (EC) equipment and augmentative and alternative
communication (AAC) for patients who have complex disabilities to achieve benefits in maintenance of,
or increasing independence for the user and to reduce social isolation and dependency on carers and
to support these patients in the effective use of this equipment.

To provide support to clinical staff in the EATS Service in equipment management, installation and
commissioning.
To provide support to service users, to ensure equipment is fully understood and utilised.
To provide support to health and social care professionals in the use and deployment of assistive
technology.


Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagementin the 2021 NHS National Staff Survey.


LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives.

Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments.

Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.


  • Communications and Working Relationships
  • Communicates with patients making adjustments for speech and sensory impairments.
  • Communicates with patients, relatives and carers in such a way that the function, purpose and requirements for effective use of the equipment is understood.
  • Communicates & works closely with multidisciplinary teams
  • Liaising and/or alerting relevant staff regarding problems to equipment provision and usage
  • Technical role
  • Installation of noncomplex equipment, in the appropriate manner to meet identified needs including adjusting internal and web site settings and instruct patient and carers in the correct use of the equipment.
  • Provide ongoing support on the use of equipment for service users, including further training in its use, minor adjustments, replacement of faulty items and simple on site repairs.
  • Carry out planned maintenance of simple systems according to departmental procedures
  • Withdrawal of equipment no longer required by patients, included it's disconnection and making good.
  • Clean and decontaminate equipment.
  • Refurbishment and decommission of returned equipment including resetting to
factory settings and removal of client specific date.

  • Perform any electrical safety checks required.
  • Ensure equipment is returned to the appropriate storage area in a fit for use state.
  • Support other members of the team including providing cover for answering
  • Collect data and outcomes as required.
  • Record Keeping and Documentation
  • Documents clinical information in a concise and accurate manner in the clinical
record.

  • Updating of department's information system to maintain traceability and service
history for medical and other devices in use.

  • Maintains the confidentiality of clinical information in accordance with the Trust's
data protection policy.

  • Health and Safety at Work
  • Takes all reasonable care to avoid injury to self and others by work activities and
cooperates with management in meeting statutory requirements.

  • Provides assistance and support to any member of staff in difficulty.
  • Risk Management
  • Exercises vigilance and assists in investigating incidents and potential incidents
using the appropriate reporting channels.

  • Employs good practice in equipment management, following departmental procedures
  • Is aware of current Safety Notices and acts accordingly.
  • Follows good practice with respect to infection control.
  • Ability to reschedule commitments at short notice to respond to urgent needs
  • Teaching & Training
  • Assist in the training of staff, both from within the department and from other services, on the use, commissioning and care of specific equipment.

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