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Quality/QA Manager Food

3 months ago


East Sheen, Greater London, United Kingdom Wagamama Full time

having just secured a second central production site , you will be able to make huge impact in quality management here making improvements to ensure product and process quality standards meet wagamama and industry expectations.

this is an on site quality manager position in our central production food manufacturing unit in east acton where all of our sauces + gyozas are made + distributed to our 165+ restaurants globally you will manage our food safety, H&S, and site suppliers to ensure we achieve and maintain BRC – grade A status .

control and implement the quality management system and ensure compliance with all legal and wagamama requirements

  • regularly monitor and audit all aspects of the quality management system
  • define and maintain product and process specifications and challenge factory processes
  • use supplier and raw material knowledge to identify potential/emerging integrity risks throughout the supply chain
  • liaise with line management in identifying and resolving any potential problem areas
  • ensure that all employees are effectively trained. undertake a training need analysis for departmental and individual needs and liaise with teams to achieve objectives
  • monitor customer feedback and complaints and ensure that customers' expectations are met
food related degree or equivalent experience

  • regulatory knowledge + awareness of food legislation
  • people management skills
our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet
wagamama is proudly part of disability confident
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