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Pharmacy Technician
3 months ago
Job summary
The PharmacyTechnician will support the medicine management role of the Clinical Pharmacyteam to deliver a safe, efficient and consistently effective General Practicemodel of care, including supporting and assisting a cluster of GPpractices.
Main duties of the job
The purposeof the role is to lead improvements to maximise safe, cost effective bestpractice in prescribing to improve the quality of patient care. The post holderwill help patients to get the best from their medicines by switchingmedications to agreed and approved protocols, improving repeat prescribingprocesses in general practices, including promotion of repeat dispensing andonline ordering, minimising clinical risk and aiming to reduce wastedmedicines.
In addition,the post holder will be responsible for encouraging the development of betterunderstanding of the principles of medicines optimisation throughout thepractice teams and promoting good practice in line with therapeuticdevelopments.
This will involve assisting the GP Federation inachieving national requirements, NICE implementation and utilisation ofmedicines optimisation initiatives. We offer a supportive environment, ourClinical Pharmacist Team work closely together to improve patient care andexperience
About us
Healthcare Central London(HCL) is the GP Federation covering the Central London borougharea. The organisation supports 33 General Practices and 4 Primary CareNetworks (PCNs). We operate a number of NHS contracts including a CareNavigation Service, a Clinical Pharmacy Service, a Community DermatologyService, and Partnership in Practice (PiP) - an out-of-hospitals provision whichis sub-contracted to its 33 General Practice members.
Our vision is to berecognised as a leading GP provider network, run by clinicians for the benefitof our local population. We will achieve this by working with patients andpartners to ensure that general practice remains sustainable and independent.
Our approach is todeliver exceptional assistance to our 33 General Practice members and tooperate our NHS contracts in a manner that supports our Practices and theirpatients by providing services economically, locally, promptly, and in afamiliar environment.
Now in our 16thyear we look forward to our continued growth and to contributing a voice forGeneral Practice in the planned Integrated Care System (ICS).
Job descriptionJob responsibilities
Support the role of the Clinical Pharmacist at PCN levelon the delivery of medicines management in the general practice model
Delivering pharmacy related aspects of the Network DES such as medicines optimisation aspects of the Investment and Impact
Carry out medicines switches in GP practices in linewith practice and CCG agreed specific protocols reviewing patients records;amending records and informing patients
Carry out housekeeping whilst in patient records dose optimisation and medicines synchronisation
Improve prescribing processes in general practice
Promotion of electronic repeat dispensing and onlineordering
Report on key performance indicators for CPGP todemonstrate added value for patients and general practice in accordance withNICE guidance
Use and maintain information systems and databasesrelevant to the position including incident reporting, medicines optimisation,prescribing data, cost savings and patient outcomes
Work closely with GP practices and the Senior ClinicalPharmacists
Participate in practice meetings, patient participationgroups, and other meetings to improve engagement of the role of pharmacytechnician within the CPGP model and to promote issues relevant to prescribingand medicines optimisation
Liaise with other pharmacy stakeholders ICB Pharmacyteam, community pharmacy, and hospital pharmacy teams.
Support Medicines Optimisation and the delivery of theMedicines Optimisation strategy
Handle function specific information, which may besensitive, complex or confidential and appropriately recording, transferringand/or coordinating such information in accordance with the Data ProtectionAct; Caldicott Guidelines and the Confidentiality Code of Conduct
To be responsible for the organisation, planning and ofown workload to meet set deadlines
To utilise SystmOne, the GP practice clinicalsystems to conduct prescribing audits
To undertake, participate and share the outcomes ofclinical audits to facilitate improvement and changes in practice
As instructed by the ICB Pharmacist, ensure that all majorMHRA drug alerts, where appropriate and within level of competence, are actedupon within practices over an appropriate time frame and to advise on any medicationchanges that occur as a result
To assist in the monitoring of prescribingexpenditure at individual practice level and propose changes to ensurecontainment within identified resource
To undertake learning and development to ensure the requiredknowledge and skills for practice based work
To carry out other duties which are appropriate to theskills and competencies of the post holder and grade of the post as thepriorities of the service change
To carry out pertinent tasks associated with COVID-19 vaccinemanagement such as ordering vaccine and record keeping as appropriate.
Develop a culture that promotes equality and valuesdiversity. The post holder must be aware of and committed to the Equality andDiversity policies of the organisation and comply with all the requirements ofthese policies and actively promote Equality and Diversity issues relevant tothe post.
Ensure the principles of openness, transparency andcandour are observed and upheld in all working practices.
The post holder will have, or acquire through trainingprovided by the organisation, the appropriate level of safeguarding andknowledge, skills and practice required for the post and be aware of and complywith the organisations safeguarding protection policies and procedures.
Ensure that any infection prevention and controlissues are reported to the line manager/Infection Prevention and Control Theabove list of job duties is not exclusive or exhaustive and the post holderwill be required to undertake such tasks as may reasonably be expected withinthe scope and grading of the post.
Person SpecificationQualifications
Essential
GPhC-accredited course, GPhC-recognised qualifications or a GPhC approved apprenticeship pathways.Skills and Abilities
Essential
Excellent communication skills, both verbal and written Good IT skills Good organisational skills Ability to work under pressure in a busy environment Ability to work as part of a team Able to plan, manage, monitor, advise and review general pharmaceutical care programmes for patients across core areas, including disease states/long term conditions. Uses skills in a range of routine situations requiring analysis or comparison of a range of options. Recognises priorities when problem-solving and identifies deviations from normal pattern and is able to refer to pharmacists/ senior pharmacists or GPs when appropriate. Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines. Demonstrate understanding of the pharmacy role in governance and is able to implement this appropriately within the workplace. Demonstrate understanding of, and contributes to, the workplace vision Engages with Patient Participation Groups (PPGs) and involves PPGs in development of the role and practices. Demonstrates ability to improve quality within limitations of service Reviews yearly progress and develops clear plans to achieve results within priorities set by others. Demonstrate ability to motivate self to achieve goals Promotes diversity and equality in people management techniques and leads by example Demonstrate understanding of the implications of national and local priorities for the team and/or service and manage the team through these changes Demonstrate understanding of the process for effective resource utilisation Demonstrate understanding of, and conforms to, relevant standards of practice Demonstrates ability to identify and resolve risk management issues according to policy/protocol Follows professional and organisational policies/procedures relating to performance managementRegistration
Essential
Mandatory registration with General Pharmaceutical Council (GPhC)Experience
Essential
Recent previous experience within comparable role in General Practice Previous experience working within a patient facing role Experience of prescribing/clinical systems such as SystmOneInterpersonal Skills
Essential
Excellent interpersonal, influencing and negotiating skills Excellent written and verbal communication skills Demonstrates the ability to communicate complex and sensitive information in an understandable form to a variety of audiences ( patients) Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations ICBs)