National Account Manager

1 week ago

Bristol, Bristol, United Kingdom Cummins Inc. Full time $77,300 - $104,800
CSSNA Aftermarket Sales Account Manager Bristol ,

Pennsylvania Work Type:
Hybrid - Potential for Partial Remote

Relocation Package:
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CSSNA Aftermarket Sales Account Manager
CSSNA Aftermarket Account Manager

We are looking for a talented CSSNA Aftermarket Account Manager to join our team specializing in Sales for our CSSNA On-Highway Business Segment in Philadelphia, PA / your remote home office.

Responsible for managing the relationship and business strategies for less complex accounts (regional, single business unit, internal, etc.).
May have responsibility for larger, more complex accounts when paired with a more senior account manager.

Responsibilities include selling the organization's products to assigned business customers to achieve sales goals, expanding existing customer relationships and executing account sales plans in support of business strategy.

Develops, manages, and maintains business relationships with assigned accounts supporting the organization's sales strategy.
Supports growth or new business opportunities and cost initiatives.
Extends and expands sale of products and services to existing clients.
Negotiates and implements contracts with accounts as authorized.
Manages production and distribution issues associated with accounts.
Supports account strategy and works with key stakeholders in the business to achieve optimum results.
Responsible for measuring customer satisfaction and creating action plans to improve satisfaction based on data.
Drives cross business unit account development in support of account strategy.

Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey.

Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.

Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g.

sales professionals, customers, training vendors, etc.) Developing Account Strategy - Determines current status of account in terms of relationship, financial, product competitiveness, barriers, quality, and service and defining desired future state by balancing customer requirements and business capabilities in order to define achievable targets aligned with the business strategy.

Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.

Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.

Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities; accordingly, as applicable coach's sellers in order to achieve sales objectives.

explains and demonstrates products, solutions, and services to distinguish strengths and weaknesses to meet customer's specific needs to differentiate against competition.

Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.
College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required.
Significant level of relevant work experience, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred.

We strive to put our customers first in all we do, working to enhance customer satisfaction, resolving issues with a sense of urgency and building strong customer relationships.

It's also about striving to consistently create positive experiences/solutions for our customers to develop long-term rapport and loyalty.
This requires a great deal of emotional intelligence and self-awareness.
Organizational savvy - good stewards of our brand, resources and leadership behaviors.
Ability to adhere to and model ethical behavior and support the Right Environment
Compensation and Benefits

Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage, and a full complement of personal and professional benefits.

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins validates right to work using E-Verify.

Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Job SALES
Primary Location United States-Pennsylvania-Philadelphia-US, PA, Bristol, Cummins PowerSystems Philadelphia
Job Type Experienced - Exempt / Office
Role Category Hybrid - Potential for Partial Remote
Relocation Package Ineligible
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

FINANCIAL WELLNESS

As a Cummins employee your retirement savings plan / pension plan / superannuation will power your path to retirement and improve your financial future.

Whether starting or completing a degree, you will be supported by tuition reimbursement opportunities or full funding.
You will receive annual merit and profit sharing based on individual and company performance.
DIVERSITY & INCLUSION

We celebrate diverse perspectives and you will be part of building a more diverse workforce to enhance our competitive position and enrich our culture.

Your energy and commitment will be recognized through paid vacation and holidays, parental leave, adoption assistance, flexible work environments and more.

EVERY EMPLOYEE, EVERY COMMUNITY

You are empowered to volunteer at least four hours per year on company time, to give back to the communities where you work and live.

You will learn and grow through training and hands-on experience in an environment that values curiosity and developing talent for the future.

To learn more about the most common job scams, tips on how to avoid being scammed and federal reporting procedures, please visit
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