Hotel Services Lead

1 week ago

Minehead, Somerset, United Kingdom Eastleigh Care Homes Full time

Job Description:
Hotel Services Lead

Reporting to:
Registered Manager

Main Responsibilities

Purpose of Role
To support and deliver a first class experience for our residents. Assist in the provision of a clean, hygienic and homely environment.


Maintain a high standard of appearance within the home which will contribute to the quality of care and lifestyle afforded to each resident.

This is particularly applicable to each client's privacy and dignity and in respect of each client's personal possessions.

Ensure that infection control procedures are adhered to and a focus of all of your activities.

Assist with the laundry and movement of laundered items to and from the residents rooms.

Deal with waste items as specified safely and according to policy. Complying with CoSHH and health & safety policies for the safety of staff, residents and visitors.


As a colleague we expect you to work with your team and treat those you work with and care for equally and fairly, respecting their views and opinions.


Care
We will help with the completion of all daily tasks, as specified by routine or by direction from a senior member of the team

We will always maintain our knowledge of CoSHH and health and safety

We will ensure that the highest possible level of hygiene is always maintained in the home. Recording where necessary the information acquired

We will report for duty on time and be correctly attired for our working day

We will play an active part in supporting the care staff with any concerns noted about the welfare of our residents as soon as they are identified

We will ensure that we treat all residents and their belongings with respect

We will share with a manager immediately any concerns that we observe or are aware of that may impact on the health, wellbeing and safeguarding of our residents

We will engage in learning of the diagnosis and support our residents need to assist with our interaction with them

Process
We will work efficiently and conscientiously to complete all tasks within the agreed timescale

We will answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly

We will clean all allocated rooms including furniture, fittings, fabric, carpets and equipment to the required standard

We will undertake scheduled or adhoc deep cleaning as specified

We will complete laundering of clothing or items to the specification of company policy, paying attention to the garment care labels to minimise clothing damage wherever possible

We will dispose of waste in line with company policy ensuring it is in the correct areas. Checking for signs of pests and reporting to management if anything of concern is observed

We will keep all storage areas tidy at all times and locked when not present

We will ensure that all cleaning supplies are replenished prior to completion of shift

We will ensure that any products are stored in the correct containers and where diluted or decanted are within CoSHH guidelines

We will ensure that no cleaning items / chemicals are left unattended at any time

We will Report any malfunction of equipment or fittings that require maintenance or cannot be kept to standard through normal cleaning procedures

Pride
We will contribute to a culture where doing the right thing for the resident is the focus

We will deliver quality, personalised resident interactions at every engagement

We will assist in the framework of planned and adhoc social activities by helping with the cleaing provision for this

We will practice maximum integrity in all dealings with resident personal affairs, and avoid abuse of the privileged relationship that exists with our residents

We will promote equality for all residents, treating everyone fairly and respecting their views & opinions

We will wear our uniform and present ourselves in a professional manner, adhering to standards of policy

We will maintain personal standards of hygiene and promote universal precautions to limit cross infection

We will ensure that all equipment is clean and well maintained, highlighting concerns if present

We will act with integrity and be committed to the rights of our residents, including those of privacy, dignity and independence

We will control any unconscious prejudice to anyone we help or work with

We will remain focused during any periods of change or uncertainty

We will participate in team meetings and continuous improvement with our residents being the focus of our energies

We will ensure that the presentation of the home is maintained to platinum standard and strive to achieve this in all aspects of the role

Team
We will be self-motivated and keen to learn, participating in all learning identified

We will be an excellent timekeeper and reliable

We will maintain professional knowledge and competence

We will notify the senior person in charge, as soon as possible of our inability to report for duty, and also on return from al

  • Casual/ Bank Hotel General Assistant

    2 months ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Bank Hotel General AssistantLocation: SomersetContract Type: CasualHours: Flexible hours to suit youSalary: £11.72-£12.04ph + 13% Holiday PayWelcome to Foxes Academy, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.We believe in changing...

  • Casual/ Bank Hotel General Assistant

    4 weeks ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Bank Hotel General AssistantLocation: SomersetContract Type: CasualHours: Flexible hours to suit youSalary: £11.72-£12.04ph + 13% Holiday PayWelcome to Foxes Academy, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.We believe in changing...

  • Waitress Staff

    1 week ago

    Minehead, Somerset, United Kingdom Recruitment Professionals Full time

    Recruitment professionals is a leading recruitment agency working with top hotels and restaurants all over the UK. We are currently seeking an experienced and customer-focused waitress to join the team of a well-established inn in Minehead.Responsibilities: Greeting customers and guiding them to their tables. Taking orders and relaying them to the kitchen...

  • Community Care Lead

    1 week ago

    Minehead, Somerset, United Kingdom OneCall24 Full time

    Join Our Compassionate Team as a Community Care LeadAre you passionate about making a difference to people's lives? Do you thrive in a dynamic and supportive environment? Look no further We're seeking a dedicated Community Care Lead to support our care teams and complex care clients in Somerset.Location:SomersetPosition: Community Care LeadSalary:...

  • Bank/Casual Housekeeper

    4 weeks ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Overview and ResponsibilitiesHousekeeper – Aurora Foxes Location: Minehead, SomersetHourly Rate: £11.93Contact: Bank/Casual contract - Flexible days to suit you Welcome to Foxes Academy, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.We...

  • Bank/Casual Housekeeper

    2 months ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Overview and ResponsibilitiesHousekeeper – Aurora Foxes Location: Minehead, SomersetHourly Rate: £11.93Contact: Bank/Casual contract - Flexible days to suit you Welcome to Foxes Academy, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.We...

  • Clinical Lead

    1 week ago

    Minehead, Somerset, United Kingdom Menlo Park Recruitment Full time

    Background - An excellent opportunity for you to lead a very well-backed surgery with an equally very bright future. Following a change of provider, the practice can now call upon several central departments and functions, offering significantly increased levels of support to its clinical team and patient services, all of which will have significant benefits...

  • Housekeeper/room Attendant

    1 week ago

    Minehead, Somerset, United Kingdom Vision Hospitality Recruitment Full time

    Room AttendantThe Northfield Hotel is located on the outskirts of the beautiful fishing town of Minehead, Somerset. Set within 2 acres of beautifully manicured gardens, this 3* property with 30 bedrooms is open year-round servicing leisure guests, locals and groups alike. We have a fabulously close-knit team who love to work together. We also boost stunning...

  • Assistant Head of Education

    1 week ago

    Minehead, Somerset, United Kingdom The Aurora Group Full time

    Overview and Responsibilities Assistant Head of Education – Aurora Foxes Location: Minehead Somerset Salary: £, - £, (L1-L2) Hours : Hours per week Welcome to Aurora Foxes, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place. ...

  • Care Co-ordinator

    1 week ago

    Minehead, Somerset, United Kingdom Symphony Healthcare Services Full time

    We have an opportunity to appoint another Care Co-ordinator to the West Somerset Primary Care Network to work alongside our expanding team providing support to all of the West Somerset GP surgeries, providing coordination and navigation of care and support across health and care services based at our neighbourhood hub in Minehead.Care coordinators play an...

  • Receptionist

    1 week ago

    Minehead, Somerset, United Kingdom Premier Inn Full time

    We're currently recruiting in our Minehead Premier Inn. Working 16 hours per week, paying up to £10.82 per hour.Receptionist - Minehead Premier InnCome and be a Receptionist at Premier Inn in Minehead. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you...

  • Bank/Casual Learning Support Practitioner

    2 months ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Overview and ResponsibilitiesLocation: Minehead, SomersetSalary: £11.72-£12.78 per hour + 13% Holiday Pay Hours: Flexible shifts to suit youWelcome to Aurora Foxes, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.We believe in changing...

  • Bank/Casual Learning Support Practitioner

    1 week ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Overview and ResponsibilitiesLocation: Minehead, SomersetSalary: £11.72-£12.78 per hour + 13% Holiday Pay Hours: Flexible shifts to suit youWelcome to Aurora Foxes, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.We believe in changing...

  • Bank/Casual Learning Support Practitioner

    4 weeks ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Overview and ResponsibilitiesLocation: Minehead, SomersetSalary: £11.72-£12.78 per hour + 13% Holiday Pay Hours: Flexible shifts to suit youWelcome to Aurora Foxes, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.We believe in changing...

  • Team Leader

    1 week ago

    Minehead, Somerset, United Kingdom YMCA Dulverton Group Full time

    What We Are Looking For In You:We are looking for enthusiastic, honest and hardworking leaders to join our teams in Somerset. As of April 2024 we will be continuing our work in partnership with Somerset Council to deliver a new contract providing a key service of supported accommodation for young people aged You will work collaboratively with and lead staff...

  • Nights Team Member

    1 week ago

    Minehead, Somerset, United Kingdom whitbread Full time

    Nights Team Member at Premier Inn MineheadCome and join us as a Nights Team Member at the Premier Inn in Minehead. Your role will be crucial in ensuring the safety and comfort of our overnight guests. No experience is necessary, just bring your friendly demeanor and excellent customer service skills to help our guests have a restful night's sleep.Position...

  • Bank/Casual Chef Tutor

    4 weeks ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Overview and ResponsibilitiesBank/Casual Chef Tutor - Aurora Foxes Location: Minehead, SomersetHourly Rate: £ £17.64 per hour + 13% Holiday PayContract: Bank/Casual Contract - 8 hour shifts – Flexible days to suit you Welcome to Aurora Foxes, a specialist college and training hotel for young people with learning disabilities, situated in the friendly...

  • Bank/Casual Chef Tutor

    2 months ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Overview and ResponsibilitiesBank/Casual Chef Tutor - Aurora Foxes Location: Minehead, SomersetHourly Rate: £ £17.64 per hour + 13% Holiday PayContract: Bank/Casual Contract - 8 hour shifts – Flexible days to suit you Welcome to Aurora Foxes, a specialist college and training hotel for young people with learning disabilities, situated in the friendly...

  • Accommodation and Support Enabler

    1 week ago

    Minehead, Somerset, United Kingdom YMCA-DG Full time

    What we are looking for in you:YMCA Dulverton Group is in search of a passionate individual to join the West Somerset housing team as an Accommodation & Support Enabler. This pivotal role centres on engaging with residents, employing an asset-based approach to actively foster positive development.We are seeking a self-motivated team player with a flexible...

  • Bank/Casual Front of House Tutor

    1 month ago

    Minehead, Somerset, United Kingdom Foxes Academy Full time

    Overview and ResponsibilitiesBank/Casual Front of House Tutor – Foxes Academy Location: Minehead, SomersetHourly Rate: £ £ % Holiday pay (dependent on experience and qualifications)Contract: Bank/Casual contract - 8 hour days - flexible days to suit you Welcome to Aurora Foxes, a specialist college and training hotel for young people with learning...