![Leeds and York Partnership NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Support Service Team Co-ordinator
1 week ago
You will need to be highly motivated with excellent management and communication skills, you should have a positive outlook and be able to work under pressure, often managing conflicting demands on your time, as well as meeting tight deadlines.
The role requires critical thinking, high-level organisation and efficient time management, excellent interpersonal skills and the ability to coordinate support service demands in a busy office environment.
You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal and administration skills.
Responsibilities include managing and coordinating a multi-disciplinary administration team, roster planning, minute taking of complex meetings, audio typing, some diary management, and coordination of meetings.
You will have good IT skills with experience of MS word, excel and power point.
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds.
As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme (LYPFT pays 20.6% into your scheme each year), coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more organisations such as Blue Light Card, Health Service Discounts and NHS Discount Offers.
- The job holder will need to liaise effectively with the management team and both internal and external agencies within the boundaries of the role.
- The job holder will promote the build up of good network links for advice and direction.
- The job holder will have a good working relationship with all members of the management team.
- The job holder will work effectively with members of the wider administration team including Admin Team Coordinators and PA peers.
- The job holder will be expected to deal appropriately with highly confidential and sensitive material on a regular basis in accordance with the Trust's Information Governance Policy.
- The job holder will be required to meet NHS Standards for Confidentiality and Information Sharing.
- The job holder will provide support and day to day leadership that will ensure good working relationships and a positive attitude amongst their colleagues and peers.
- The job holder will communicate effectively and sensitively with all levels of staff through a range of formal and informal methods, including written communications and directives.
- The job holder will escalate sensitive staffing issues relating to secretarial and administrative support.
- Where appropriate you will use negotiation and persuasive skills to communicate effectively e.g. arrange complex meetings.
- You will demonstrate the ability to build up good networks for advice and direction.
- The job holder will liaise with senior trust personnel as required by the Service Manager/Team Leader
- To liaise effectively with other Admin Team Coordinators and attend monthly meetings, gaining peer support and keeping up to date with new systems and procedures.
- Dealing with and prioritising phone calls requiring urgent advice within the boundaries of the role
Liaise with various external departments and agencies, including Social Services, GPs, Consultants and other hospitals to ensure a good flow of communication.
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