Bookings Co-ordinator

1 week ago


Leeds, Leeds, United Kingdom The Bierkeller Full time

Hallo Let us introduce ourselves
The Bierkeller is a multi-site hospitality brand with locations in Halifax, Manchester, Liverpool, Nottingham and Birmingham. We're famous for our long benches, two-pint steins and Bavarian bierhaus buzz


Inside our venues you'll find The Bierkeller Lodge, a space for cocktails, food and live music, Shooters Rack 'n' Roll, our American-themed sports and games bar, and the heart of our venues, The Bierkeller Hall.


Your new role
We're looking for a full-time Bookings Co-ordinator to join our inbound, centralised booking team. You will be a crucial connection between customer enquiries/inbound bookings and our site teams.

This role is based on-site in our Leeds office. Our bookings office is open Monday - Saturday 10am-7pm and Sunday 11am-5pm. You will work a 40 hour week alongside another Bookings Co-ordinator.

Key responsibilities

  • Take new booking enquiries for all sites through Collins/DMN
  • Proactively upsell to bookings (food, sides, beer towers, keggies etc)
  • Managing autoconfirmed bookings and automated preordering through Collins/DMN
  • Maintain excellent knowledge of our sites, their capabilities and capacities
  • Maintain excellent knowledge of all food, drink, entertainment and game packages including our Christmas and seasonal offers
  • Maintain excellent knowledge and awareness of events and sports in each venue
  • Complaint handling
  • Regular communication with marketing and site teams to ensure customer feedback is shared with the business
  • Regular communication with site teams to review bookings and keep up to date with site events and booking requirements
  • Setting up booking types on Collins for sitespecific or national events and major sporting events
  • Assist the Sales & Events Managers in each site with reasonable requests, time allowing, such as database building or other administrative tasks
  • A Collins/DMN whizz
  • Experience in and passion for the hospitality industry
  • Excellent customer service and communication skills
  • Highly organised

Salary:
Up to £12.00 per hour

Benefits:

  • Company pension
  • Employee discount

Schedule:

  • Every weekend
  • Monday to Friday

Experience:

  • Collins/

DMN:
1 year (required)

Work Location:
In person
  • Branch Co-ordinator

    1 week ago


    Leeds, Leeds, United Kingdom CLD Recruitment (Leeds) Ltd Full time

    Branch Co-ordinator - £30,000 including bonusAdelBranch Co-ordinator duties will include:Supporting the Branch Manager through administration, staff management and motivationTo respond promptly to customer requests to book Market Appraisal and/or viewing appointments and to deal with their enquiries or requests in order to assist with their move.To build...


  • Leeds, Leeds, United Kingdom Beaumont Wood Ltd Full time

    Join a very well-respected flooring company to help them to grow further nationwide Based in West Yorkshire, you'll work in a very stylish, modern office within a professional team. You'll bring experience as a Project Co-ordinator / estimator from either a flooring background, or another building trade sub-contractor.Please note that experience as an I.T....


  • Leeds, Leeds, United Kingdom Metalis Engineering Recruitment Limited Full time

    Metalis are working with a specialist manufacturer of heavy engineered lifting and moving equipment for the position of Project Co-ordinator. You will be an integral part of the team helping to ensure the daily operation of the site runs smoothly.Daily Duties Overseeing projects _Cradle to Grave_ ensuring a plan is in place to deliver on time and budget....


  • Leeds, Leeds, United Kingdom Brenntag Full time

    Our team in Leeds currently has an opening for a Customer Services Co-Ordinator YOUR ROLE & RESPONSIBILITIES General Responsibilities To help and contribute to the running of the office To play a vital role within the Customer Services Team To promote and reinforce a positive and professional image of PrimeSurfactants. Specific Tasks ...


  • Leeds, Leeds, United Kingdom Advantage Group Full time

    Advantage are currently looking for a Warehouse co-ordinator to work with one of our clients, based in the Leeds area. This is a Permanent role, for the right candidate.The successful candidate MUST have a valid Counterbalance & FLexi FLT licence either RTITB or ITSSAR accredited.Job SummaryThe role is based on working within two departments. Working in the...


  • Leeds, Leeds, United Kingdom Brenntag Full time

    Our team in Leeds currently has an opening for a Customer Services Co-Ordinator.YOUR ROLE & RESPONSIBILITIESGeneral Responsibilities To help and contribute to the running of the office To play a vital role within the Customer Services Team To promote and reinforce a positive and professional image of Prime Surfactants.Specific Tasks Generating Picking Lists...


  • Leeds, Leeds, United Kingdom Weetwood Hall Estate Full time

    We are currently looking for an Experienced Reservations Co-ordinator to work within our busy Conference & Events Department. The role requires you to increase the sales and profitability of Weetwood Hall Estate through assisting in the effective sales and reservations process from an enquiry through to the completion of an event for all markets to include...


  • Leeds, Leeds, United Kingdom Advantage Group Full time

    Advantage are currently looking for a Warehouse co-ordinator to work with one of our clients, based in the Leeds area. This is a Permanent role, for the right candidate. The successful candidate MUST have a valid Counterbalance & FLexi FLT licence either RTITB or ITSSAR accredited. Job Summary The role is based on working within two departments....


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    To ensure the provision of an efficient and effective administration service to support the delivery of clinical services to patients. The post holder will provide managerial support to administrative and clerical staff on relevant sites within the Trust. They will be responsible for the day to day operational management of patient administration and access...


  • Leeds, Leeds, United Kingdom Leeds United Football Club Full time

    Summary of Role:An exciting job opportunity has arisen at Leeds United FC and we are currently recruiting for a Conference & Events Sales Co-ordinator to join our busy Conference & Events Team based at our fabulous offices within Elland Road Stadium.Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire...

  • Office Co-ordinator

    1 week ago


    Leeds, Leeds, United Kingdom Huntress Full time

    Office Coordinator Position at a vibrant company in Leeds City Centre A dynamic office located in Leeds city center is currently seeking an Office Coordinator to join their team and hit the ground running. Full-time position - Monday to Friday, 37.5 hours per week with the possibility of part-time and hybrid working Salary: £12 to £13 per hour Key...


  • Leeds, Leeds, United Kingdom Regional Recruitment Professional Services Ltd Full time

    The Locum Resource Coordinator role is designed to deliver all retail locum resource requirements, ensuring a safe and efficient operation across Optical and Pharmacy departments.Required to work 37.5 hours - full-time roleKey responsibilities Generic: Provide day to day retail rota support centrally to both locums and resident Healthcare Professionals...

  • Clinic Co-ordinator

    1 week ago


    Leeds, Leeds, United Kingdom R&R Aesthetics Ltd Full time

    Main Purpose of job: The Clinic Coordinator is the first point of contact for patients, responsible for being the face of the clinic, and supporting the team in the smooth running of the clinic.Responsibilities: Welcoming patients into clinic and recording them as arrived. Taking payments from patients post appointment, recording on system. Processing sales...

  • Clinic Co-ordinator

    1 week ago


    Leeds, Leeds, United Kingdom R&R Aesthetics Ltd Full time

    Main Purpose of job: The Clinic Coordinator is the first point of contact for patients, responsible for being the face of the clinic, and supporting the team in the smooth running of the clinic.Responsibilities: Welcoming patients into clinic and recording them as arrived. Taking payments from patients post appointment, recording on system. Processing sales...

  • Care Co-ordinator

    1 week ago


    Leeds, Leeds, United Kingdom Garforth Medical Practice Full time

    Garforth Medical Practice is recruiting 1 Care Coordinator to cover both sites (Barwick Surgery, LS15 1JX and Garforth Medical Practice)Working hours will be over 2.5 days hours) including a 6pm finish on one of the days.Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective...


  • Leeds, Leeds, United Kingdom Lucy Walker Recruitment Ltd Full time

    Marketing Account ExecutiveSalary: £22,000 - £25, % bonusLocation: Leeds City Centre, hybrid working optionsHours: 8-4.00pm Monday to FridayExcellent benefits, 27 days holiday, social events,Fantastic opportunities for career progressionOur client is a retail marketing agency based in Leeds City Centre and they are looking for an Account Executive to join...


  • Leeds, Leeds, United Kingdom ASDA Full time

    Job AdvertAmbient Product CoordinatorGetting the details right can have a surprisingly big impact, as you'll soon realise when you join our team. In this incredibly fast moving and ever changing environment, you'll discover exactly how much the little things matter. From admin support to organising product panels getting everything accurate is hugely...


  • Leeds, Leeds, United Kingdom Age Partnership Full time

    Reports to CEOLocation LeedsPackage Negotiabledepending on experience, plus generous benefits packageHours of work 37.5hours per week (hours of work will be flexible and dictated by the needs of thebusiness, therefore it is expected that the successful applicant will workthose hours necessary to successfully discharge the duties of the role).The...

  • Personal Assistant

    1 week ago


    Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    Main duties of the role: Planning of the Directors diary, developing a high-level understanding of key Academy and stakeholder priorities and ensuring efficient and appropriate use of the Directors time. Managing the day-to-day electronic diary for the Director, including arranging and changing appointments, prioritising these as appropriate - adapting...


  • Leeds, Leeds, United Kingdom ASDA Full time

    Job AdvertAre you passionate about delivering great customer service? Would you like to make a real difference by ensuring our customers have access to great healthcare?As the Optical and Pharmacy Locum Co Ordinator you will provide crucial support to our 157 Opticians and 254 Pharmacies. This role is admin based and sits within the central Healthcare team...