Technical Supplier Manager

1 week ago

London, Greater London, United Kingdom DELIVEROO Full time
Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, as they want it.We are a technology-driven company at the forefront of the most expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and, we are always looking for new ideas.

The Deliveroo Enterprise Technology team conceives, designs, builds and sustains the business services powering Deliveroo's teams globally, as we transform the way customers eat. We promote service improvements and love to automate everything we can on our journey towards customer delight.

Deliveroo Service Management & Controlsaspires to create a collaborative working partnership between Enterprise Technology, enabling functions, our supplier base and our user base. The success of this partnership is reviewed against several different metrics across SLAs, KPIs and perception.

Enterprise Technology is at the beginning of an extremely exciting journey in Deliveroo, with that comes a lot of challenges including selecting a global strategic supplier base to enable long-term success across our services. As a Technical Supplier Manager at Deliveroo reporting to our Head of Service Management & Controls you will embed and maintain a structured approach to performance managing our technical suppliers.

This role is important for ensuring technical supplier performance by creating standards, collaborating on supplier management tooling, providing consultancy and leading the way to technical supplier management across Deliveroo Enterprise Technology according to central procurement team and policies.

What You'll Be Doing:

  • Support strategic planning of the Enterprise Technology function with a focus on what suppliers we require globally to set us up for success
  • Be the operational lead in partnership with our central procurement function to carry out a structured selection process for strategic technical suppliers globally
  • Support the Procurement led Global RFP process by understanding and articulating the Enterprise Technology vision & requirements. Create supplier evaluation criteria and engage required teams.
  • Work in partnership with the Deliveroo central procurement and the wider ET team to manage suppliers and escalate.
  • Define ownership of the technical supplier performance management framework across Enterprise Technology according to central procurement policies
  • Review our approach to tiering our transactional and strategic suppliers, this tiering should determine the level of effort we invest in to nurturing partnerships
  • Provide the Enterprise Technology team with the resources they need to performance manage suppliers effectively
  • Provide advice and support on technical supplier performance management to our teams in alignment with central procurement policies where applicable
  • Lead proactive supplier performance health checks and ensure ownership of improvement opportunities
  • Provide actionable metrics on supplier performance to the ET Team.

Requirements:

  • Specialist in technical supplier performance management
  • Experience in contributing to a supplier selection and evaluation process
  • Experience in managing a global technical supplier base
  • Proficiency in English (spoken and written)
  • With all levels of staff from junior to senior management
  • Effective internal and external partner management skills
  • Broad understanding of business technologies and business considerations

We're also interested in...

  • Experience of influence and partnership
  • Exposure to Agile, DevOps, SDLC, and SRE ways of working
  • ITIL 4 or v3 Certified

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that you may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

This role is based in hybrid in our London HQ.

#J-18808-Ljbffr

  • IT Supplier Manager

    1 week ago

    London, Greater London, United Kingdom La Fosse Associates Full time

    Landing as IT Supplier Manager in an entertainment company operating across the UK, Europe and the US, you'll be joining a company that has trebled in size over the last 5 years and has recently invested over £10M into ITLocation: Surrey or London (Hybrid Working)Salary: up to £70k + benefitsYou'll be responsible for developing effective relationships with...

  • Supplier Quality Manager

    1 week ago

    London, Greater London, United Kingdom Agratas Full time

    Job TitlenSupplier Quality ManagerAgratas are seeking an experienced Supplier Quality Manager based on a hybrid basis from our Coventry office to support the construction and industrialisation of our recently announced state-of-the-art, multi-billion-pound battery manufacturing facility near Bridgwater in Somerset.Key Duties & Responsibilities: Supplier...

  • Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Airbus Full time

    SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check)TRAVEL REQUIRED: Occasional travel within UKLOCATION: Site Based PortsmouthTYPE: Full timeWHAT'S IN IT FOR YOU: Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan,...

  • IT Supplier Manager

    1 week ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    6 month FTC - IT Supplier Manager vacancy with leading bank. Flexibility to mainly WFH.Your new companyWe are supporting a mature financial services client who need a 6-month Maternity Cover within their IT Procurement function. This is a great close-knit, high-performing team of 10 or so people where you will slot in to manage key IT suppliers where the...

  • Supplier Management Specialist

    1 week ago

    London, Greater London, United Kingdom Bramwith Consulting Full time

    Exciting Opportunity at Leading Law Firm!Nationally recognized as a top-tier legal firm, our client is expanding their team with a new role for a Supplier Management Specialist. This is a great time to join and collaborate with high-end procurement professionals who are driving change.Role and Responsibilities:This role involves supporting the Senior...

  • Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Tria Full time

    Supplier Relationship Manager Central London- On-site Contract for 6 Months £400pd Inside IR35 An exciting opportunity has come up for an experienced Relationship Manager to join a well renowned governing body to Manage their digital supplier relationships, strategies and finances. You will be responsible for everything relating to the commercial...

  • Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Tria Full time

    Supplier Relationship ManagerCentral LondonOn siteContract for 6 Months£400pd Inside IR35An exciting opportunity has come up for an experienced Relationship Manager to join a well renowned governing body to Manage their digital supplier relationships, strategies and finances. You will be responsible for everything relating to the commercial management of...

  • Supplier Management Apprentice

    1 week ago

    London, Greater London, United Kingdom M&G plc Full time

    Job Summary- GMFJ Reference 248444- Wages £26000 per annum- Hours 37.50 p/w- Location London- Posted 04/04/2024- Possible Start 02/09/2024- Status New Vacancy- Sector Business & Administration- Employer M&G Investments- Employment Type Full TimeVacancy details for Supplier Management Apprentice_An exciting opportunity to join M&G as a Supplier...

  • Senior Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Smart DCC Full time

    Senior Supplier Relationship Manager (SRM) at DCCLocation: London - Hybrid workingEmployment type: PermanentSalary: Competitive with additional benefitsAs part of DCC's procurement transformation, we are seeking a Senior Supplier Relationship Manager who excels at leading teams and has experience in navigating complex commercially focused environments. The...

  • Pharmaceutical Supplier Auditor

    3 weeks ago

    London, Greater London, United Kingdom Thermo Fisher Full time

    Job DescriptionJob Title: Pharmaceutical Supplier AuditorLocation: UK RemoteAs a member of the Supplier Auditing team within the PSG Global Supplier Quality organisation, the Supplier Auditor will be a key contributor to the global supplier audit management and supplier qualification processes at Thermo Fisher. The Supplier Auditor will also have experience...

  • Pharmaceutical Supplier Auditor

    1 month ago

    London, Greater London, United Kingdom Thermo Fisher Full time

    Job DescriptionJob Title: Pharmaceutical Supplier AuditorLocation: UK RemoteAs a member of the Supplier Auditing team within the PSG Global Supplier Quality organisation, the Supplier Auditor will be a key contributor to the global supplier audit management and supplier qualification processes at Thermo Fisher. The Supplier Auditor will also have experience...

  • SES Project Technical Manager

    1 week ago

    London, Greater London, United Kingdom Technical Concept GmbH Full time

    SES Project Technical Manager - 18 month FTC Penrith, UK Your new role We are recruiting an SES Project Technical Manager to join us for a fixed term of 18 months to support the A66 Northern Trans-Pennine project. As SES Project Technical Manager you will work as part of the SES Technical Partner team to manage the day-to-day interfaces between Safety,...

  • Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Purchasing Professionals Ltd Full time

    Supplier Relationship Manager (Interim)Homebased£250 per day via Umbrella6 Months +To start and interview ASAPDue to business expansion My client is looking a Vendor/Supplier Relationship Manager who will support the Procurement team driving value and promoting relationships.Key responsibilities include: Provide support to the Procurement leads,...

  • Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Purchasing Professionals Ltd Full time

    Supplier Relationship ManagerHome-based£250 per day via Umbrella6 Months +To start and interview ASAPDue to business expansion, My client is looking for a Vendor/Supplier Relationship Manager who will support the Procurement team driving value and promoting relationships.Key responsibilities include: Provide support to the Procurement leads, coordinating...

  • Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Bramwith Consulting Full time £64,000

    Supplier Relationship Manager - Global Professional Services FirmLocation: RemoteSalary: Up to £64K + BenefitsExciting Opportunity for a Supplier ManagerJoin an innovative and fast-paced global law firm as a Supplier Manager, offering a unique chance to work remotely and make a significant impact in their procurement operations. This prominent firm is...

  • Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Bramwith Consulting Full time

    Supplier Relationship Manager at a Global Professional Services FirmLocation: RemoteSalary: Up to £64K + BenefitsContact: TomExciting Opportunity for a Supplier ManagerAre you ready to step into the role of Supplier Manager at a top-tier global law firm? This is your chance to work remotely and play a vital role in revolutionizing procurement operations....

  • Supplier Management Manager in Procurement

    1 week ago

    London, Greater London, United Kingdom Bank of England Full time

    Job DescriptionThe Procurement division is responsible for ensuring value-for-money for the Bank and compliance with the procurement policies and regulations and managing third-party risk. The team is broadly organised into two areas. One of the areas is responsible for all sourcing activities, with the other area being responsible for Operations, Policy,...

  • Senior Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Smart DCC Full time

    Salary Competitive London - Hybrid working Perm role Competitive Salary plus benefits Closing date: 30 th June 2023 As part of DCC's procurement transformation, we are looking for a Senior Supplier Relationship Manager (SRM) who is a leader of people and has experience of working in a complex commercially focused environment. The Senior SRM will focus...

  • Supplier Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Bramwith Consulting Full time £64,000

    Supplier Relationship Manager - Global Professional Services Firm Location: Remote Salary: Up to £64K + Benefits Contact: Tom at Exciting Opportunity for a Supplier Manager Join an innovative and fast-paced global law firm as a Supplier Manager, offering a unique chance to work remotely and make a significant impact in their procurement...

  • Pharmaceutical Supplier Auditor

    4 days ago

    London, Greater London, United Kingdom Thermo Fisher Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob Title: Pharmaceutical Supplier AuditorLocation: UK or Ireland RemoteAs a member of the Supplier Auditing team within the PSG Global Supplier Quality organisation, you will be a motivator to the global supplier audit management and supplier qualification processes at Thermo...