Contact / general manager

7 days ago


Reading, Reading, United Kingdom Blue Arrow Full time
Job title - Contract/general manager
Salary - up to 55k + yearly bonus
Hours - 40 hours a week
Location - secure defense site bases near aldermaston (3 contracts covered)

All applicant must be British citizen and be able to drive.

My client is looking for a passionate and dedicated general manager to manager a 3 contact operation.

This perfect would be idea for a multi site manager, ops manger or a large site manager made of multiple departments.

The General Manager will thrive on getting the best out of people and maximizing commercial opportunities. You will be drawn to satisfaction from managing, training and supporting your team.

You will support your team in providing a professional hospitality experience across all outlets onsite ensuring that the venue and company standards are maintained and that Client expectations are met.


Duties include:
*Ensuring the site is managed with a motivated, trained team with the appropriate skills to ensure budget targets are achieved.
*To be the key liaison for all clients, to ensure we exceed and manage their expectations.
*Manage all aspects of labour scheduling, and addresses forecasting and actual labour spends.
*You demonstrate excellent control of all operating costs in line with set targets. Bring new and innovative ideas keeping up to date with trends.
*Overall management and accountability for forecasting/ budgeting and delivery.
*To deliver the growth strategy working in partnership with our client.
*Manage the site in accordance with and to the standards required and to be responsible for the overall efficient and effective management of the contract.
*Maintain and develop client relationship.
*Customer focused and financially astute to achieve company and client commercial objectives in line with net growth and retention targets.
*Excel and lead by example in the areas of operational excellence, financial performance, health and safety along with customer and client satisfaction.


As the General Manager you will ideally have a successful background in busy contract catering environments, you see and treat your current location as your own business, using your entrepreneurial skills to create a thriving and successful working environment.

We work in total partnership with our clients and you will be the key person to ensuring that the venues aspirations and visions are realised.

You will be driven to ensure we deliver 5 star service to all of our customers across all revenue streams.


You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving.

You will have the ability to display a real passion for food and customer service and be financially and commercially astute.


Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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