Host

2 weeks ago


Northampton, Northamptonshire, United Kingdom JELLECCO Full time

Job Description:
Host at
JELLECCO

Location:
Boughton, UK

Position:
Host

Company:

JELLECCO

Job Summary:

JELLECCO is looking for a friendly and organized Host to join our team.

As the first point of contact for our guests, you will be responsible for providing a warm welcome, managing reservations, and ensuring a smooth flow of guests in and out of the restaurant.


Key Responsibilities:

  • Greet guests promptly and warmly upon arrival.
  • Manage reservations and walkin guests to optimize seating arrangements.
  • Escort guests to their tables and provide menus.
  • Maintain an organized waiting area and provide accurate wait times.
  • Handle guest inquiries and provide information about the restaurant.
  • Assist with seating arrangements and table assignments to ensure efficient service.
  • Communicate effectively with servers, kitchen staff, and management to ensure a seamless guest experience.
  • Address and resolve any guest concerns or complaints promptly.
  • Maintain cleanliness and organization of the host station and entrance area.
  • Support the team with additional tasks as needed.

Requirements:

  • Previous experience as a host or in a customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Friendly and welcoming demeanor.
  • Ability to remain calm and professional in a fastpaced environment.
  • Proficiency in using reservation systems and basic computer skills.
  • Flexibility to work evenings, weekends, and holidays.

Benefits:

  • Competitive hourly wage.
  • Flexible scheduling.
  • Employee discounts on meals.
  • Opportunities for professional development.
  • A supportive and teamoriented work environment.

Job Types:
Full-time, Permanent

Pay:
£12.00-£13.00 per hour

Benefits:

  • Canteen
  • Company pension
  • Discounted or free food
  • Employee discount
  • Paid volunteer time

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Northampton: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location:
In person
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