Security Contracts Manager

6 days ago


London, Greater London, United Kingdom Universal Security Limited Full time
Contracts Manager Job Opening at Universal Security

Universal Security is a well-established and dynamic independently owned provider of manned security services in London and the South East.

We are continuing a period of growth and are looking for an experienced Contracts Manager to join our team committed to delivering exceptional service.

Key Responsibilities:
  • Managing a diverse portfolio of business with a focus on providing top-notch service.
  • Developing and nurturing client relationships while delivering a professional service.
  • Supervising a security personnel team, ensuring compliance with legal requirements and offering necessary support and guidance.
  • Monitoring contract performance using SLAs and KPIs with a proactive service delivery approach.
  • Negotiating contract terms including annual reviews.

Personal Qualities:
  • Proficient in IT - capable of using various management software, performance tools, and Microsoft packages.
  • Ability to work independently and collaboratively within the business team.
  • Natural problem-solving and decision-making skills.
  • Effective people management abilities.
  • Knowledgeable in contract and employment law.
  • Financially savvy with an understanding of contract costs and margins.
  • Flexible in service delivery due to our 24/7 operation.

Other Requirements:
  • Hold a valid and current SIA Front Line Licence.
  • Proven expertise in portfolio management.
  • Creative and innovative mindset.
  • Excellent presentation and influencing skills.
  • A genuine dedication to delivering outstanding customer service.

If you are passionate about contracts management and enjoy working in a dynamic and diverse environment, this could be the perfect opportunity for you. Join Universal Security, an equal opportunities employer, and be part of a team dedicated to excellence.

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