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Process Intelligence Analyst
3 months ago
Who we are
Allianz is a global insurance company serving across 70 different countries, from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, celebrate an inclusive culture and offer hybrid working.
This is a fantastic opportunity to join ourBusiness Simplification Practiceas a Process Intelligence Analyst, working in the Centre of Excellence for Allianz UK. In this role you will be responsible for shaping the future of our work and being part of a team that simplifies and automates processes throughout Allianz UK. Our technology and capability are evolving quickly and we are looking for someone to work alongside a variety of stakeholders, identifying and simplifying hurdles to streamline processes that are suitable for simplification. You will take various departments on their process mining journey, helping to extract and map data into Celonis, create meaningful dashboards, and share the insights with the business and your wider team.
We are looking for a great communicator and negotiator who can engage with people at all levels, as well as having technical know-how on the cleansing of data & creation of dashboards on our tool, Celonis. The ideal candidate will have a logical mind to be able to think through process mining initiatives and design the applicable dashboards. You'll need to be enthusiastic about the world of process mining and the value it can unlock in our business. If you are entrepreneurial with experience of process mining and Celonis, can multitask and excited about joining a company that offers great opportunities to develop, this could be the role for you
This is a 12 month Fixed Term Contract to start ASAP.
About the Role
This is a diverse role that involves both Data Analysis and Project Management, whilst leading and providing direction to our key stakeholders.
Data Analysis/Project Management:
- Using data from various systems, mapping the data, and creating dashboards on our tool, Celonis.
- Collaborating with colleagues across the business to identify potential areas for process mining, ensuring the customer is at the heart of what we do.
- Identifying inefficiencies, bottlenecks, and areas for improvement, producing cost/benefit analysis and prioritising initiatives.
- Assisting in building and maintaining the data models and dashboards needed to carry out analysis.
- Presenting and recommending potential solutions in line with business objectives, needs and requirements.
- Reporting on progression to senior leaders.
- Ensuring all potential solutions are following Best Practice and Change Framework.
- Developing and applying Celonis Best Practice tools, techniques, and standards.
- Owning Celonis and any other relevant tools for Process Intelligence.
- Facilitating monthly stakeholder meetings to discuss opportunities and changes.
- Supporting the development of solutions by working closely with the wider business simplification team.
We are looking for an enthusiastic person with knowledge of Process Mining and:
- Proven experience in data and PQL.
- Experience of producing dashboards that identify process simplification and automation opportunities.
- Analytical and problem-solving skills.
- Proven excellence at workshop facilitation.
- Confident in working with stakeholders at various levels with the ability to influence and challenge constructively.
- Ability to lead others and champion best practice.
- Knowledge of task mining initiatives, understanding the benefits and differences compared to process mining.
- An understanding of the Process Mining lifecycle and experience of using Process Mining tools (Celonis)
- Undertsanding of Change Practices such as Agile, Kanban (would be beneficial)
- Experience of undertaking Cost Benefit Analysis (would be beneficial)
You'll combine working from home with working from the Guildford or Birmingham office, there will be occasions when you'll need to travel to other UK office locations.
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from, including, retail discounts, discounted insurance cover and our newly launched ElectriX car purchase scheme, so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including:25 days holiday + bank holidays, with the opportunity to buy / sell upto 5 days
Annual company and performance-based bonus
Generous pension contributions and Life Cover up to 4 x salary
Excellent opportunities for career development
Discounted insurance products
Our Ways of Working
Do you need some flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen.
Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Our Purpose and Values
We secure your future
Be Brave | With Heart | Everyone Counts | Inspiring Trust
Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed.
Diversity & Inclusion
At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer.
We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.
We encourage our people to advocate for what they need, we listen, and we act - this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.
Join us - Let's Care for Tomorrow.
| Operations | Professional | Non-Executive | Allianz UK | Full-Time | Temporary
