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Co-ordinator - IT Service Desk Team Leader

3 months ago

St Albans, Hertfordshire, United Kingdom Red Door Recruitment Full time £28,000
Up to £28k depending on experience

Mon-Fri 8.A well-respected and well-established company based in St Albans are looking for a Helpdesk Coordinator to join their friendly and close-knit Planned Preventative Maintenance team.

This is a busy and fast paced position that offers great training and progression opportunities
Salary Up to £28k depending on experience

  • Hours - Mon-Fri 8.Great training and progression opportunities
  • Free parking
  • Key responsibilities for this

Helpdesk Coordinator:

  • PPM (Planned Preventative Maintenance) planning, releasing and allocating jobs
  • Content checking of engineer worksheets
  • Arrange, monitor and progress subcontractor PPM
  • Chase engineers and subcontractors for completion paperwork and file as directed
  • Undertake reactive help desk training to become competent in order to cover when necessary
  • Cover all contracts as required during staff absences (subject to further training)
For this Helpdesk Coordinator role the employer is looking for:

  • At least 2 years in a similar position, ideally able to demonstrate knowledge in the facilities/construction field.
  • Confident on the phone with engineers and subcontractors
  • Focused - being aware of all jobs that are taking place and monitoring them so nothing slips through the net
  • Logical planning
  • If you are interested in this Helpdesk Coordinator role, please apply now
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.