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Senior Pharmacy Assistant Technical Officer

3 months ago


Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

The Pharmacy Department is one of the busiest in the country, reviewing and supplying medicines to patients across a seven-day service.

We have approximately 180 members of staff working across the team and also Fred, our dispensing robot, to support dispensary and stores staff.

We also have an aseptic production unit.


The NNUH is an acute teaching hospital and has a number of specialities including haematology/oncology, older people's medicine, cardiology, urology and gastroenterology.

We have close links with the University of East Anglia and the Norwich Research Park. All services are people-focussed whether this is directly with patients or supporting colleagues with medicines across the Trust.


The post of Senior Pharmacy Assistant, Stores and Ordering is split into two main roles; the post holder will be required to undertake and be responsible for ordering pharmaceutical stock from suppliers and wholesalers, chasing orders and assessing stock ordering requirements.

Ensuring the Pharmacy department and the Trust has the stock required on-hand to treat patients is a vital part of this role and experience of working in a hospital pharmacy environment is essential.

The post holder will be expected to be able to identify different types of medicines and use their initiative and experience to prioritise ordering critical medicines.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff


The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas.

We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.

We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.

We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24hours confidential counselling support
  • Onsite Nursery
  • Onsite cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
The post will involve using different types of purchasing software, such as JAC and Powergate. The post holder will need to have a good standard of computer literacy, including experience using Microsoft Excel.

The post holder will be expected to use various software platforms to place orders and to update ordering codes as necessary.


The second part of the role is to ensure that wards and the dispensary have appropriate supplies of medicines and sundries for patients' use.

Part of your role will be to visit ward areas, check stock and supply what is needed, ensure stock on wards is fit for use, and to receive and accurately book in stock delivered from suppliers.

This is a busy and active role, and we are looking for someone who can pay close attention to detail and is able to work as part of a team.


As a Senior Pharmacy Assistant, Stores, you will be required to support the Stores Supervisor in the training of Pharmacy and Trust ward staff, including any Pharmacy and ward-based stock handling competencies.


You will also help with medicines that have been returned, ensure that they are disposed of appropriately and avoid waste.


  • To provide advice and support to the department and Trust regarding stock shortages and supply chain interruptions.
  • To liaise with the Deputy Operations Manager, Pharmacy Support Services with stock discrepancies that require further analysis or escalation for continuity of supply.
  • To complete a weekly outstanding order analysis to ensure medicines are obtained and in stock when required.
  • To use multiple platforms or reports to assess stock requirements and place orders.
  • To receive and complete Wholesale Order requests within the remit of the department's Wholesale Dealer's Authorisation (Human) and adhering to MHRA regulations.
  • To be responsible for pursuing offcontract claims with suppliers, ensuring all pertinent information is recorded and submitted to the Pharmacy Invoicing team.
  • To release purchase orders to suppliers within the remit of purchasing authority.
  • To seek authorisation from the Deputy Operations Manager / Operations Manager or other senior pharmacy staff for purchases over authority limits.